Gerber Collision & Glass - Concord

4.9 (3,161reviews)
99%
6013 Victory Lane,  Concord,  NC  28027

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Concord offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan

Reviews (3,161)

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My Experience

Please pass along to all involved that I am extremely satisfied with the service I received. Everyone was friendly and personable. The work done on the vehicle is just amazing. There was an area with a slight dent and multiple scratches on the passenger side door that had rusted. Now, there is no visible trace there was anything there! And the painting was a perfect match. It is very hard to find businesses these days that do high quality work and treat their customers with attention and respect. Gerber is a dying breed, and I will not go anywhere else!

Likely to Recommend

Affordable, friendly and courteous staff, high quality work

Repair Quality

Extremely satisfied. Very good to work with, high quality work. Couldn’t be more pleased

Customer Service

Impressed with the care, concern, friendliness, respect, professionalism of all involved

Returned Clean

My Experience

Well done, very happy with how quick it was repaired and very happy with with their services.

Likely to Recommend

Repair Quality

Amazing job, I feel like it’s a permanent fix!

Customer Service

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Customer Service

My Experience

My Experience

Gerber collision is the best, hands down. I've had repairs from other collision repairs but they don't compare to Gerber. This is definitely my number one collision shop. Big shot out to Shelby, she is the absolute best. Thank you guys so much for everything.

My Experience

Everything went smooth and quick. Everyone was nice and officiate. They kept me up to date and even worked with me about picking up my car when I couldn't get it and had to change date and time. Thank you so much.

My Experience

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Repair Quality

Professional

Customer Service

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Very pleased

Repair Quality

Customer Service

Very professional

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Repair Quality

Thank you for making the process painless and easy!

Customer Service

Returned Clean

My Experience

There is a rough spot on my door. Someone did not check over their work before letting me take the car back.

Likely to Recommend

Repair Quality

It turned out great. I wish I didn’t have to come back to get tape removed and it bucked out again.

Customer Service

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Likely to Recommend

Repair Quality

The whole team there are fantastic!

Customer Service

Everyone there is very friendly and courteous! Exceptional service!

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Likely to Recommend

Already recommended to my co-workers. This was my 2nd time using Gerber.....it will not be the last.

Repair Quality

Very good service! Excellent work as well! Flexible with my schedule.....numerous times and worked smoothly with insurance company. This was my 2nd time using Gerber.....it will not be the last.

Customer Service

They were very Flexible with my schedule.....numerous times as it took me forever to get the car to them.

Returned Clean

My Experience

What an amazing team at Gerber. They literally held my hand throughout the process. The car looks great! Special thanks to Shelby for making this a pleasant experience. Thank you all.

My Experience

It was the second time within two months that I needed repairs and they were done in good time and the service was excellent from the office to the work area. Everyone was so professional. It was a great experience and I thank them very much.

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My Experience

Great customer service and technical skills to address the issue. Very happy with the service.

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Customer Service

Great technicians and customer service

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Likely to Recommend

Repair Quality

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Returned Clean