Gerber Collision & Glass - Crystal Lake
Gerber Collision & Glass - Crystal Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Missing emblem
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful to make the repair process very easy. Tiffany was great at keeping me informed about the progress of my repairs and was a pleasure to work with.
My Experience - 5.0/5.0 -
Everyone there was very professional and courteous. Cristian stayed on top of everything and my car was done sooner than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communications, great job, good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, timely and great work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, communication, and work was completed earlier than original quoted. All around great job!
My Experience - 5.0/5.0 -
Excellent work and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I clamps person. Christian was very good. Let me know when everything would be completed and all the parts were ready. It went to drop off the car. He did a very thorough job and I got my car back on the day. It was promised I would highly recommend Gerber Collision An glass in the future. Thank you BenBaylen. Ps was trying to do a survey with the card that was in the paperwork but it said it wasn’t valid survey that it said you had a chance to win a $50 Visa card, but I was unable to do it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great it looked like a new car
Customer Service - 1.0/5.0 -
The girl at the desk was great an so was the guy who gave the repair quote
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My passenger front door lock stem was vertical now after the repair the door lock stem is disfigured and on an angle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tiffany was very professional and a delight to work with throughout the process, and I am very happy the car was completed in a short timeframe.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks so much better, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christian was extremely thorough, friendly, and trustworthy. He called when he said he would, explained everything well, and gave appropriate estimates and timelines.