Gerber Collision & Glass - Crystal Lake
Gerber Collision & Glass - Crystal Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communications about the repair were very useful and with appropriate frequency. The associates are friendly, and the repair was perfect. Thanks!
My Experience - 5.0/5.0 -
A great job. Everything on the car looked great. Good communication from Gerrry always kept in touch with progress on the car. Will always stay with Gerber CL. Thank you Annie Goupil
My Experience - 5.0/5.0 -
Car was ready before promised. Prices were reasonable and staff friendly. Love that enterprise picks you up and drops you off at Gerber for rental car. Have gone here for over 10 years!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gerber has always been our “go to” repair shop and will continue to be. When someone asks for a recommendation, we always mention Gerber.
Repair Quality - 5.0/5.0 -
The repairs are fabulous, and I got the car back much earlier than promised.
Customer Service - 5.0/5.0 -
From check-in on the first day all the way to pick up, the team was professional and helpful. They also kept me informed of updates to the repair.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Tap at right headlight paint don’t look good
Customer Service - 5.0/5.0 -
None
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the second time I've used Gerber and have satisfied both times
Repair Quality - 5.0/5.0 -
They even offered to drive it to my house after the repairs were completed.
Customer Service - 5.0/5.0 -
Super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish excellent service, professional all the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very willing to work with me as I was out of town get place to get your car fixed. They made me feel very relaxed when I came and got a estimate as I've never had too this before.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was friendly and competent, the repairs themselves were phenomenal and fast!
Customer Service - 5.0/5.0 -
Jerry in particular really went out of his way to be genuinely kind and helpful. I didn’t feel him simply doing his job but rather willing to do it well for my sake and its own sake
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes very good customer service they had my car ready on the day told me. They got helped me with getting my rental to pick me up made everything very easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the timely completion and delivery of my vehicle sooner than expected. The attendant was very thorough informing me everything that was fixed and replaced.