Gerber Collision & Glass - Cypress/18309 Fm 529

4.8 (394reviews)
96%
18309 Fm 529,  Cypress,  TX  77433

In operation 85 years.

Gerber Collision & Glass - Cypress/18309 FM 529 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (394)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My passenger headlight is not working. When I dropped off my vehicle both headlights were working properly. I had asked to get a quote to replace them but I denied the service. This leads me to believe they did this on purpose. The car job was NOT completed when I picked up today 9/05/2024 I still have to wait a week to received a part missing from my vehicle. Never got any updates or emails or calls. Only got messages telling me that my vehicle was gonna be delayed about 3 to 4 times. I had to personally call to find out that my car was gonna take longer. Only to come and pick it up and the headlight not working. Sandly I found out at night driving with my toddler in the car. Which is very dangerous.

My Experience

Job well done professional.

Likely to Recommend

Repair Quality

Job well done. Inform me texting information on work done. Very professional.

Customer Service

Very professional update on work.

Returned Clean

Likely to Recommend

Already have talked with multiple other people who are in need of a great shop!

Repair Quality

Great communication, willingness to help. Quick to return a call and very patient with questions.

Customer Service

Returned Clean

Likely to Recommend

Very friendly and helpful. Got the repair done quick!

Repair Quality

Customer Service

My Experience

Efficient and the car was ready before the estimated time and it looks like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone there was great to deal with. We only had one issue that wasn't fixed, but they took care of it right away. I just need to schedule a time to come and finish the repair. Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm not totally satisfied in the job you delivered. You promised an impeccable result, but unfortunately, the final product falls short of your assurances. Specifically, you guaranteed a 'like new' finish, but the actual outcome is subpar. It's clear that the car was repaired, but the workmanship is not up to the standards you promised. I feel let down by the discrepancy between your promises and the reality of the job. I expect a higher level of quality and attention to detail.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate the professionalism from the whole staff at Gerber Collision and Glass. You made getting my truck repaired a simple and very transparent process. The truck looks exactly as it did prior to my accident! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks good I can’t complain not one bit. The staff was polite and kept me informed the whole time and I am very thankful for that.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

What a beautiful first impression one. So happy that Jeff and Vanessa were so very professional kind and compassion beautiful team of people you have. Keep up the great work the bumper look superb. Wash and really cleaned. Thank you very much. I will be recommending other family and friend to Gerber Collision. I salute you all. Big Red One. HooAh🫡

Likely to Recommend

Highly recommended I will with family and friends tell them of the compassion and professionalism I experienced.

Repair Quality

Very good people I'm very impressed.

Customer Service

Top notch!!!

Returned Clean

My Experience

Muy buen servicio desde que llegué hasta que me entregaron mi carro 100% recomendado

My Experience

Likely to Recommend

Repair Quality

My RAM looks great, can't tell where the damaged was. Just a new headlight. 😁😁

Customer Service

Returned Clean