Gerber Collision & Glass - Cypress/Highway 290
Gerber Collision & Glass - Cypress/Highway 290 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop
Repair Quality - 5.0/5.0 -
Great work, shop kept me informed via text message and calls of the progress of the repair which was done really well.
Customer Service - 5.0/5.0 -
Julian was the person in charge of calling me and keeping me updated. He did a great job
Likely to Recommend - 3.0/5.0 -
This would be based on the helpfulness of Keeley and Jessica, and the cleanliness of the vehicle upon return. The low nature of the score is due to the repeated delays.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Keeley and Jessica in the office are the real MVPs. They are knowledgeable, friendly nd go the extra mile.
Returned Clean
My Experience - 0.0/5.0 -
Rear rock guards were not screwed in , apparently a wal around was not done . Missed 2 completion dates took 3 weeks for a $4k job . Wondering what ok items were not done or inspected , apparently not taking pride in your work . Really disappointed that I have too get under a truck at 70 Years old and complete your work that you didn't do.
Likely to Recommend - 1.0/5.0 -
Not going to recommend anyone
Customer Service - 1.0/5.0 -
Seemed there was no pride or customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very nice
Returned Clean
My Experience - 0.0/5.0 -
Very hard to communicate with
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job on the car!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
A letter is missing from the trunk of my car. Staff refused to replace it. Said it was on my car when he checked it but doesn't have any pictures to prove that and refused to fix the problem
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The fitment on the bumper isn't correct, I believe the rear bumper was never replaced with a new one but just painted over
Customer Service - 2.5/5.0 -
Very few updates, even after a two weeks delay I had to call to get an update.