Gerber Collision & Glass - East Syracuse
In operation 85 years.
Gerber Collision & Glass - East Syracuse offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything turned out great! I was well informed and they even cleaned the inside of the car 😊
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’m very upset due to the fact the passenger side fender that was repaired has bubble spots. The bumper is not aligned right with the fender on the driver side. The new passenger headlight is creating condensation inside the light. Also all around the front bumper and new headlight is loose. The vehicle was not ready when promised, which caused a lot of travel issues. We were in the process of moving and we’re told that the car would be ready before we had to move and it was not and we had drive 4 hours to pick up the vehicle and drive 4 hours back home. The process was inconvenient and delayed due to the fact that they were ordering the incorrect parts.
Likely to Recommend - 0.5/5.0 -
The overall experience was not a good one, I wouldn’t recommend someone else to have to go through this bad experience like I did.
Repair Quality - 0.5/5.0 -
I’m very upset due to the fact the passenger side fender that was repaired has bubble spots. The bumper is not aligned right with the fender on the driver side. The new passenger headlight is creating condensation inside the light already. Also all around the front bumper and new headlight is very loose. I’m very upset with the repair quality
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
In the environment we live in I would think most would not consider using u if both collision and rust work were needed I would have gone elsewhere had I known about this
Repair Quality - 4.0/5.0 -
wanted additional rust work done and I was told no
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
NEVER!!!!
Repair Quality - 0.5/5.0 -
First time, kept my SUV way over the time I was told. Was told you had all my parts then after all the time waiting I'm told you did NOT HAVE THE PARTS!!! Then you have the nerve to tell me that you have the.c
Customer Service - 0.5/5.0 -
First time, kept my SUV way over the time I was told. Was told you had all my parts then after all the time waiting I'm told you did NOT HAVE THE PARTS!!! Then you have the nerve to tell me that you have the correct part (running board) and then after that you DID NOT!!! UTTERLY UNPROFESSIONAL AND SHOULD NEVER HABE LIED TO ME!!! NEVER WILL I GO BACK NOR ANYONE I KNOW FOR THAT MATTER.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was done really well, my car was finished before the estimated completion date and the staff was always friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair took longer than expected but overall I’m satisfied with your work. Thanks
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The wheel well is not right. Looks like someone didn’t put it together and tried cutting ing the plastic to cover up the mistakeI I took pictures as soon as I saw it.
My Experience - 5.0/5.0 -
Super fast and very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, loved the updates, thank you!
Likely to Recommend - 5.0/5.0 -
Definitely