Gerber Collision & Glass - East Syracuse
In operation 85 years.
Gerber Collision & Glass - East Syracuse offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All of the ladies in the office are incredibly personable and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
The real question: Would I come back? No. The time for the repair, lack of proactive contact, and the car being returned with dirt, lot mud and pollen-I’ll go to the dealer.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
I had to instigate contact after several weeks of silence. Afterwards I got called 1x/week
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber collision was great Enterprise was average at best
My Experience - 5.0/5.0 -
Excellent service. Good communications. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Not happy with the lack of communication or the quality of the work. Inside my fuel door is blotchy and looks like it was painted with a paint brush. Now I have to be inconvenienced AGAIN with bringing it back to be fixed. First experience in July was great, this one was garbage.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very courteous and friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything looks great. I had to have a front bumper touched up after a minor fender bender. I did read and a lot of the reviews that people got their cars back with it very clean both inside and out and I did not have that same experience but that’s also not what I brought it there for.
Likely to Recommend - 5.0/5.0 -
Excellence in replacement
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks I know parts could be a challenge
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This was the easiest process to have my vehicle repaired that I have ever had! They are great to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only complaint was that I did not receive a message when my car was done and ready to be picked up. The notes stated they attempted to contact me but no voice mail available and that was not true for my cell phone number