Gerber Collision & Glass - Elgin
Gerber Collision & Glass - Elgin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very satisfied…but wish it would have taken less time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy on the way however it was repaired no damage at all. The Ram 2025 seems better than the accident that was made. Very surprised it was all fixed before the due date to be picked up ♥️
Customer Service - 5.0/5.0 -
I was very happy on the way however it was repaired no damage at all. The Ram 2025 seems better than the accident that was made. Very surprised it was all fixed before the due date to be picked up ♥️
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just wanted to say how much I appreciate the communication you guys provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for everything your team did! Definitely was thinking it was totaled but your team was able to work miracles and get it up and running again. Also did an amazing job of keeping me updated through the entire process 😊
My Experience - 5.0/5.0 -
I have to say from the very first phone call, to the updates in-between and at pick up, you guys were fabulous ! Chris did a tremendous job keeping me updated at every point. He was so wonderful to work with - big kudos to him! The truck looks brand new - Thank you for also cleaning it inside and out! You’ve earned yourself a lifelong customer and will also refer you all as often as I can. Truly THANK YOU for everything! You guys are the BEST!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing staff from reception to Chris and workmanship. 👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied.🤩
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris was fantastic. Had empathy, sense of urgency + excellent service and communication. Rare combination.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
no comment
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Service is OK
My Experience - 5.0/5.0 -
really good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I don’t give out recommendations but I don’t want the team to fail the survey!