Gerber Collision & Glass - Elgin
Gerber Collision & Glass - Elgin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
My car is not completed i wish to do the survey when the repairs are completed
Customer Service - 2.5/5.0 -
My car was not complete
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
People were friendly and helpful. Everything went well
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris was very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car has been in the shop for more than a month now. After the first three weeks they called me to let me know the car was ready. Well, not even close to be ready but even one tail lamp was even worst. Areas of the fascia not painted and plastic components that were forced and damage during installation. The manager (Chris) at that moment realized all these big details and offered to get it redone in a few days. Three weeks went by and the car isn’t ready yet. The worst part is that the original damage on the back side of the hatch, it was just a simple scratch and scuffs from a rear bumper accident. If you saw the original photos you , just like me would be amazed they a company that specializes in body work is so inefficient and can repair such details in a few days but months. Unacceptable and offensive to believe that you are still working on this car.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I'm glad I chose this location
My Experience - 0.0/5.0 -
Communication needed to be better. I called the day before and said I was picking it up at a certain time on Friday. I was told it will be ready but it was not. I had coordinated a ride and had to come back a 2nd time.
Likely to Recommend - 5.0/5.0 -
I will give a good revue on google
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everyone at the shop was amazing and I was treated well. Greg is the best around and so attentive. He and the rest of the team responded to phone calls right away. I can’t say enough GCG!