Gerber Collision & Glass - Elgin
Gerber Collision & Glass - Elgin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely LOVED working with you all! Hopefully I won't need your services anytime soon, but I'm grateful to have found someone reliable and local that I can go to! Prayers answered! Grateful for y'all.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
South Elgin was shortstaffed and so my car was transferred to Elgin. It took ten days, which is longer than I expected.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
They need to reach out to to the customer not the other way around.
Repair Quality - 3.5/5.0 -
The compressor went down for an extra 2 days. I know that was not there fault,but it was an inconvenience for me and cost the insurance company more money.
Customer Service - 4.5/5.0 -
Everyone was very nice,and apologized for the extra days it took because of the compressor situation.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication with Gerber while my car was there was beyond excellent. Also the work was completed a week before the original due date. Four Stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed work as we talked about.
Customer Service - 5.0/5.0 -
Guys kept me up to date on repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue I had is that I found the woman receptionist rather abrasive.
Customer Service - 4.5/5.0 -
Greg was fantastic. A really nice guy with a great attitude. He seemed to really care about my car and the quality of work. Your blessed to have him.
My Experience - 5.0/5.0 -
Maybe better communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even cleaned my windshield very well. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional service from making appointment to finish. You guys went above and beyond. I will always recommend you to anyone needing bodywork. Thanks