Gerber Collision & Glass - Fairfield
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Fairfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great job and kept in status communication.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Follow up calls to me could be better. I called for updates weekly they did not
My Experience - 0.0/5.0 -
Complete lack of communication. Car wasn’t ready 2 times and I had to reach out first for answers. Two different people said they would be calling back with updates. That never happened. The customer should never have to reach out first for updates. Would not recommend this company to anyone that I care about.
My Experience - 5.0/5.0 -
The jeep looks like new! Very happy , staff is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like new. Professional. Kept me informed.
Likely to Recommend - 5.0/5.0 -
Cannot think of anyone else I would recommend.
Repair Quality - 5.0/5.0 -
Professional, communicative. The detailing was a very nice and unexpected touch.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Riley Combs was supper helpful. I didn’t catch her name but the lady at the desk was great too! Love the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The customer service was exceptional. Jamie kept me in the loop on status.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked the way I was so warmly greeted when I entered the building. The Young lady was very personable and made me feel welcome.
Customer Service - 5.0/5.0 -
See previous note
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job & my vehicle was so clean when I got it back! Inside & out!
Customer Service - 5.0/5.0 -
You guys were great! Took care of communication w rental car company…
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Six weeks to Repair offender bender
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I love how they take care of there customers and make us feel at home keep doing what yeah are don’t change anything and thank you all again for all that you do for me I really appreciate you all
Likely to Recommend - 5.0/5.0 -
I know where to go in the future! (If needed)
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Outstanding repair work and quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Continued to leave me messages regarding my car
Repair Quality - 5.0/5.0 -
I appreciate the way you kept us updated on everything that was processed during the repairs on both my cars. Sincere Thanks Patty Caldwell
Customer Service - 5.0/5.0 -
SUPER 👍