Gerber Collision & Glass - Fairfield
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Fairfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0 -
Lack of communication and problems with repairs are keeping this number low
Repair Quality - 2.0/5.0 -
Been trying to get in contact with the shop for a couple days now, left texts and voice messages. After repairs were complete I now have no air conditioning, my ambient temp is reading well below zero in 80 degree heat
Customer Service - 1.5/5.0 -
No one returns calls or texts
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks great, can’t even tell it had that much damage done to it
Customer Service - 5.0/5.0 -
Front desk lady was always excellent to deal with and all of the workers
My Experience - 5.0/5.0 -
Amazing Job! and love how communicative they are with updates on your vehicle!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was smooth my advisor was great and kept me informed through the whole process only thing I would say was a minor inconvenience was the discarded sand paper was left in my car and left residue, rhya woudlnt stop me from returning for future repairs or refereeing Gerber to friends and family
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm very happy with the repairs. My car looks brand new.
Repair Quality - 5.0/5.0 -
My estimate was lower than expected. I was given two options for repairs with a clear explanation about my best option. My car was finished within the time I was told. My car looks fantastic!
Customer Service - 5.0/5.0 -
It was very easy to set up my estimate and repair appointments. My appointments were on time and completed efficiently. Communication during repairs was excellent. The people I worked with were friendly and professional. I felt valued as a customer.
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Not pleased with how long it took to receive parts needed! But that was not their fault! Therefore it cost me extra for longer car rental.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very professional and the work was excellent.
My Experience - 5.0/5.0 -
The secretary was exceptionally kind and understanding as well as the man that helped repair the car. Thank you very much.
My Experience - 5.0/5.0 -
Process what simple and they kept me updated every step of the way
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
A clip in my door is broken and the inside of the vehicle was covered in dust.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great experience In unfortunate situation
Repair Quality - 5.0/5.0 -
Car looks great Everyone we came contact with were very helpful
Customer Service - 5.0/5.0 -
Like the texting updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They make it well