Gerber Collision & Glass - Fairfield
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Fairfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs were done very ahead of schedule. Did very good keeping me up to date as the process was going
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber was perfect example of how to run a collision business. They were very professional and upfront with us about the whole process and the cost. They were incredible in their communication and patience while answering our many questions. We were kept up to date throughout the whole process and the end result was a perfectly repaired front end after a deer collision. They were incredible and efficient and we are so happy we chose them for our service.
Likely to Recommend - 5.0/5.0 -
They were a great shop and the staff was knowledgeable and helpful. Would absolutely recommend them to others
Repair Quality - 5.0/5.0 -
We are absolutely satisfied with the service provided by Gerber Collision
Customer Service - 5.0/5.0 -
Customer service was wonderful. Completely transparent and we felt supported throughout the process.
Likely to Recommend - 5.0/5.0 -
I have had my truck there before and will always take it there, if anything happens again, would recommend your body shop to anyone
Repair Quality - 4.0/5.0 -
Everything was great body work was flawless, only complaint is that my grill lights were not hooked back up and my aftermarket led daytime light on the passenger side was not working, it was working when I took it in for the damage to be fixed. The wires were cut on it,
Customer Service - 5.0/5.0 -
Jamie was wonderful in keeping me updated, she is a great person to be in contact with, I am highly satisfied with everything that she has done for me when my truck was being repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
New tire makes a lot more road noise than the others, but this may decrease over time, I’m not sure. Paint job looks great and I appreciate you cleaning the inside of the car. If this were a rating out of 10 I would give a 9, so overall very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only rating a 9 because new tire is making significant road noise. I spoke with Jamie and we scheduled a time to look at it next week.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I talked to several people at Gerber, the lady at front desk was outstanding and kept me informed of progress.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
My car is pulling slightly to the right.
Customer Service - 1.5/5.0 -
Communication was virtually non existent
My Experience - 5.0/5.0 -
Very satisfying took a little longer than expected but I was very pleased with the results and they stayed communicated with me
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work is fantastic and Jamie, it’s so sweet and nice. She’s helped me a lot and she don’t make you feel bad for a stupid mistake mistakes
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
My Jeep came back in great condition (minus the slight rattle in the tailgate when lowering it). But I didn’t feel like I was kept in the loop on what was going on with my vehicle during the process. Missed call backs and a lot of unanswered questions just had me stressed out from time to time. Aside from that it was overall a good experience, my jeep looks the way it did when she came home with me the day I got her!
Customer Service - 4.0/5.0 -
My Jeep came back in great condition (minus the slight rattle in the tailgate when lowering it). But I didn’t feel like I was kept in the loop on what was going on with my vehicle during the process. Missed call backs and a lot of unanswered questions just had me stressed out from time to time. Aside from that it was overall a good experience, my jeep looks the way it did when she came home with me the day I got her!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I think the clean up on the interior of the truck was rushed.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job! I can’t even tell the car was in a wreck. I will refer anyone who finds themselves in my situation to Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job
Customer Service - 5.0/5.0 -
Awesome job
My Experience - 5.0/5.0 -
I was very pleased with the work they did on my car. My car was really smashed. I was so happy to see it fixed. It looks brand new . Thank you Kyle for doing such an awesome job on my car.