Gerber Collision & Glass - Fairfield
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Fairfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I tell people about the service all the time when they mention a paint job
Repair Quality - 5.0/5.0 -
I like the service I been there before they must have been really busy to missed a spot I had paid for out of my pocket
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Finished the work in far less time than anticipated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with your service. The job was well done and your office staff was was very helpful and I appreciated the e-mail and phone updates that you provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I shared my comments with the receptionist. I got an email that the car was ready to go at 3 pm. I showed up at 5 to get the car. I waited an hour in the lobby for the car. Suggestion. Just tell your clients to pick up the car the NEXT day. Do not tell me that the car is ready and it is not. I did not appreciate watching judge Judy for an hour Ann mills
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
Too early to tell but looks good so far.
Customer Service - 1.5/5.0 -
at least a half-dozen issues/excuses for late delivery
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Satisfy
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
At first I was annoyed with how the whole process of getting my car fixed. However, your staff was very friendly and worked diligently to ensure my car was back to me as soon as possible. I was so surprised to sit in my car and it was like new! Including it being washed and vacuumed. I did not expect that. Thank you so much for taking care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall, a satisfactory experience. However, inconsistent information between email and phone messages.
My Experience - 5.0/5.0 -
Thank you so much for a job well done. My excursion looks brand new. Your company was a pleasure to work with and the ladies behind the desk were very helpful. That really relieved a lot of stress after the wreck. Also, to the man who vacuumed my car- God bless you. I appreciate that more than I can ever say. I will recommend your shop in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had this particular repair job done by other mechanics before (twice), but Gerber was the one who was able to do it right and keep it that way! I love the new bumper. Not only is it now structurally safe underneath, but also looks tolerable on the outside.
Customer Service - 5.0/5.0 -
The Gerber staff helped make the process easy to navigate and comfortable.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely professional, would definitely use again if needed and would definitely recommend to others