Gerber Collision & Glass - Fairfield
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Fairfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Love Gerber my SUV looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
We are very satisfied with the quality of our repairs.
Customer Service - 4.5/5.0 -
In the beginning we had some concerns with the customer service regarding communication however we brought these to the managers attention, and this was corrected.
My Experience - 5.0/5.0 -
Yes, I am satisfied completely and the professionalism to make sure that’s a job was done right was excellent. Jamie is the best and I trusted her judgment and everything is good. The whole crew get a good job. I am very grateful. Thank you.
Likely to Recommend - 5.0/5.0 -
Yes, I would absolutely recommend Gerber. I have no reason not to my colleagues. Think my truck looks great.
Repair Quality - 5.0/5.0 -
Very satisfied, Jamie was extremely professional and thoroughly making sure everything was covered and the proper parts. She is absolutely the best an entire team did a good job with everything that needed to be done.
Customer Service - 5.0/5.0 -
All I can say is excellent. I was informed of every detail going forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly. My car looks new. I am extremely pleased.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
They had my vehicle for almost 3 months and it’s still not finished and my back drivers side door actually opened when I dropped it off and now it doesn’t which wasn’t something I needed touched to begin with . They said they’d fix it later but we will see. But very disappointed
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
When I got my Carr back, I was in love with the work they have done on my car. Plus they wash it and give back to you. I was like what’s taking so long lol? Hehehe great service and staff. Thank you for all that you do.
Customer Service - 4.5/5.0 -
Awesome customer service satisfaction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job is done and they are Gerber and I can count on them. So far so good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I trust the staff at Gerber!
My Experience - 5.0/5.0 -
What a great job all away round!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I would not recommend this shop. I am very disappointed.
Repair Quality - 1.0/5.0 -
I am not satisfied with the repair. The passenger bed rail cap is missing a clip, and it is not secured. The bolts on the front of the bed were not painted. Now they will rust. The paint on the bed side was blended to match the rest of the truck. The truck should have been buffed better. I also found a crack in the inside wheel well. This was a rush job.
Customer Service - 1.0/5.0 -
Communication was terrible. No one was around to show me the truck or do a good inspection before I took possession. There was no one there to answer my concerns about the job done on the truck.