Gerber Collision & Glass - Fairfield
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Fairfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The customer service and everything else was a 10 but unfortunately there is a small paint bubble on my driver door
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks great! Even better than it originally looked before the accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new and runs great!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Every thing appears to be in good working order 👍
Customer Service - 5.0/5.0 -
All work completed in reasonable amount of time
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was good, no complaints. I was expecting the paint job to be slightly off, but I can’t tell the difference between the original and new paint.
Customer Service - 5.0/5.0 -
Staff is very considerate and communicative
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My vehicle will have to return in 2 months to be sent to Ziebart to reapply coating on rear bumper where it was repaired, which I'll again need a rental till completed, thank you!
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
90 percent of the time communication regarding my vehicle was non existent
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional work, friendly staff
Repair Quality - 5.0/5.0 -
You guys did a fabulous job on my car and can’t even tell what happened to it! I love that you all detailed the inside of the car as well. Would definitely recommend your services to anyone and would use you for future work!
Customer Service - 5.0/5.0 -
Every one I talked to was super nice, friendly and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car returned to me looking as if there's no accident. It looked new.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
After having work completed on the vehicle over a whole month, we received it back on a Friday and the next day we took it for an oil change and they wouldn’t conduct an oil change because of the temperature of the vehicle started increasing at such a rapid rate. The tech there stated the car didn’t have any coolant in it and this may have happened due to the system not being properly filled and getting the air bubbles out. They ended up adding coolant so my wife could make it home and “go directly home” is what they told her. We live less than one mile from the oil change location.The car was taken back to Gerber and their tech looked it over and said the exact same thing but he also added this could have caused damage to the engine from the extreme heat. Who would be responsible for that? The customer?
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0 -
I haven’t thoroughly inspected the work, but to my naked eye it looks quality. I appreciate the guarantee so if I find something when I’m hand washing the car in the light of day I can bring it back.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0 -
I have no way of telling if a different shop would of finished faster but it's hard to believe it would have taken longer
Repair Quality - 3.5/5.0 -
It's too early to tell how the repairs will hold up. At first look the repairs look good. The timeliness of the repairs was not good. 3 weeks for only body work seems extreme.
Customer Service - 4.5/5.0 -
Communication was good. Repairs took too long.