Gerber Collision & Glass - Grand Rapids/Fleet
Gerber Collision & Glass - Grand Rapids/Fleet offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Very nice reception
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
These people are the best in the business
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only place a person should take their vehicle to have any collision or glass work done.
Repair Quality - 5.0/5.0 -
Professional work and staff. Done early ahead of schedule. Washed entire vehicle when completed. Could not be better.
Customer Service - 5.0/5.0 -
Professional and contacted me with status and updates.
Returned Clean
My Experience - 5.0/5.0 -
Very please with all staff! Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
repairs were good we found a few things that were not done and I sent david ward the information
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I am a non-controversial person but I did bring it up four times. Just because they tell you something can’t be done and it would have to be completely re-painted does not mean that they’re going to get a satisfied customer or recommendations.
Repair Quality - 1.5/5.0 -
I believe that Gerber fleet is capable of exceptional quality. I have seen it in the past. Recently, however the unfortunate facts are the vehicle should’ve been stripped again and repainted. I was told sand spots and composite was to be expected on a re-paint job. I tried addressing it four times. I guess part of it is my fault because I’m not a very controversial person, but I did point things out. The vehicle was rebuffed, but I was told that the sand bubbles were just a fact of life.
Customer Service - 1.5/5.0 -
Phone calls are responded to promptly but corresponding service of making things right did not happen
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work you did looks great. the patience with the billing and insurance you had was even better. Looking forward to sending you more work. We have a fleet full of damage.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without a doubt.
Repair Quality - 5.0/5.0 -
Great people with excellent quality in their work!
Customer Service - 5.0/5.0 -
Couldn’t be happier!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are our primary source for our fleet. We have even had the team work on some personal vehicles as well.
Repair Quality - 5.0/5.0 -
I have never had to have something brought back twice.
Customer Service - 5.0/5.0 -
They got this truck repaired and back to us quickly. They came and got it, and then returned it like new. Service!
Returned Clean
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do a great job and I am willing the sing that song to whomever has the ear for my voice.
Repair Quality - 5.0/5.0 -
Quick work and the truck looks great.
Customer Service - 5.0/5.0 -
The Gerber team kept me updated through every step of the process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
great communication. great work. truck looks fabulous.