Gerber Collision & Glass - Grand Rapids/Fleet
Gerber Collision & Glass - Grand Rapids/Fleet offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was great, got us out of a jam and took great care of the unit. The repair was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied with the work completed. Looks better than new!
Customer Service - 5.0/5.0 -
Kept me well informed.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What a top notch, dedicated team. The level of service they provide is excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
i aligned the door myself because i dont have time im on the road all day.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to remove spots on the R V and polished it. It looks great
Customer Service - 5.0/5.0 -
They picked up and delivered it back after they did the work. I would say that is excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
I am curious about the emails that I got letting me know the status of the repair. It almost seemed like these were pre-scripted and sent out at regular intervals. Am I wrong about this? A call to me about half way through the repair would have been nice just to know that things were proceeding according to schedule. I appreciated being able to meet the person doing the repair the day before I came to get it. He explained everything he did which was greatly appreciated and his work was outstanding. The thing I am most frustrated with is my insurance company, Farm Bureau. They have failed badly when it comes to communicating with me and with Gerber regarding the claims, how to proceed, etc. I will be communicating this to them when I get the survey my insurance agent said would be coming. Great job Gerber and keep up the good work. Sincerely, Gary Bloemers
Likely to Recommend - 5.0/5.0 -
For this type of repair I would definitely recommend. The repair was exceptional. Can't tell where the damage was when you look at it.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The email updates were a nice way to keep me informed. Thanks