Gerber Collision & Glass - Houston/Tuckerton Rd.

4.9 (267reviews)
99%
15501 Tuckerton Rd,  Houston,  TX  77095
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In operation 85 years.

Gerber Collision & Glass - Houston/Tuckerton Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (267)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and restoring vehicles to like-new condition. Communication was a standout strength, with daily text and phone updates keeping customers informed throughout the repair process. Timeliness was another highlight, as vehicles were repeatedly completed ahead of schedule, saving customers money on rentals. Customers appreciated the professional, courteous, and welcoming atmosphere from the entire team. A few customers noted minor improvement areas such as paint odor inside the vehicle after respray, occasional communication gaps toward the end of the process, and isolated concerns about vehicle condition upon return, all shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... could! The staff is very friendly and helpful and my truck is like new. The manager is a standup guy and you could tell he really cares about his customers ..." Read more
"The repairs were flawless."
"... experience! Staff performance was highly professional. Top quality work and very reasonable wait. Have any issues with your vehicle repairs You must ..." Read more
"Parts were changed out and replaced with OEM. Work was completed with top quality"
"... as Gerber had my vehicle for over three weeks and now has new surface scratches and white overspray." Read more
"Very nice and quick work. They said my car was going to be ready on the 6th and on the 4th it was ready. I'm very happy with everything."
"It was a week earlier, to my surprise and gratitude!"
"I was able to retrieve my vehicle a day earlier than expected."
"A day earlier than expected"
"Took over there weeks when it should have been two weeks."
"... service I received. Not only were they informative, sharing the progress everyday. But they also got it done extremely fast! I highly recommend their services. ..." Read more
"... throughout my repair process. From the beginning, they kept me informed with regular updates and made sure I understood what was happening with my car at each ..." Read more
"They kept me well informed! Customer service kept me up to date."
"Everyone was very courteous from the very beginning, kept us informed on the process and abide by the timeline given. I would definitely recommend to friends and ..." Read more
"The communication was much better at the beginning of the process."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So friendly and helpful! Plus the work was done beautifully and was quick.

Customer Service

So friendly and helpful!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They went above and beyond

My Experience

My Experience

The Gerber staff were extremely helpful and provided amazing service. I dropped my car off on a Monday and was able to pickup on a Thursday! They coordinated with the rental car company I used which made drop off extremely easy. 10/10 service and will always use them moving forward.

My Experience

Great experience from start to finish!! They did an excellent job repairing my car after my accident, & it looks great. The team was professional, helpful, & made the whole process easy. I highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire Team was exceptionally knowledgeable, friendly, and helpful. The experience was 100% satisfying.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really good service. Went above and beyond to help make sure I was satisfied

Likely to Recommend

I have already mentioned it to two of my friends who need a little repair on their vehicals!

Repair Quality

Gerber was great! The team was very personable- manager took care of my car - fixed the rear end damage and delt with the insurance- so simple! ALso- Needed to replace a damaged Mirror but didnt want to spend 1500- told him my budget was 200... he went out of his way to find the part at a salvage lot- and was roughly 240 to replace it! they installed- painted and made it work- Was overall a great expreience for sure!! Will go back if I need to! (hope I dont but....if I do- will choose Gerber! )

Customer Service

Super Friendly!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I brought my car to Gerber Collision after a recent fender bender, and they did a phenomenal job. They worked directly with my insurance company, which made the whole process completely stress-free. The team kept me updated via text alerts regarding the repair status. When I picked up my vehicle, the paint match was absolutely flawless, and it looked brand new. Amazing and friendly staff. Highly recommend their professionalism and quality craftsmanship!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We appreciated your professionalism. Rocky and staff were very respectful. We received our vehicle a day ahead of time.l will most definitely recommend Gerber& Glass on Tuckerton. Awesome job to the team!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a good experience in general with easy contact from Leslie and professional support from Pascoal.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication and car looks like new!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very impressed the communication updates and everything was on time and they got it out a reasonable time. I was impressed. Thank you for your service.

My Experience

Great Professional service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was so helpful, thorough, and diligent in their follow up. Getting rear ended was a pain but the team here made it so easy!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service, kept me informed. Prompt completion quality work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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