Gerber Collision & Glass - Indianapolis/Keystone

4.9 (1,213reviews)
98%
7250 N Keystone Ave,  Indianapolis,  IN  46240

In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Indianapolis/Keystone Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,213)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was also celebrated, as many repairs were completed ahead of schedule. Customers appreciated the friendly, professional, and knowledgeable staff who made a stressful experience seamless and comfortable. Several customers noted the pleasant surprise of receiving their vehicles cleaned inside and out. A few customers mentioned minor improvement areas such as occasional delays due to parts availability, isolated repair issues, and in rare cases a desire for clearer finish-date communication - all noted directly from their feedback.
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"... had an excellent experience with Gerber Collision. My car looks brand new like nothing ever happened. I am extremely pleased with the entire process, especially ..." Read more
"... the process, and clearly, skilled at what they do my car looks good the attention to detail was impressive i highly recommend them to anyone needing quality ..." Read more
"Very happy with the results. Great quality, cant tell any work was done. No squeaks or rattles."
"Excellent experience from start to finish. Communication was excellent and work was top notch."
"... correct, the staff was friendly, courteous, and helpful. The work was done quickly and seems to be done correctly. Many thanks for a job well done." Read more
"... smile, from start to finish…which my vehicle WAS finished, 2 business days earlier than estimated, saving me quite a bit on car rental. This business ..." Read more
"... one could tell the damage had occurred. Also, the repair job was finished and returned over a week ahead of the estimated return date." Read more
"My vehicle was ready days earlier than promised."
"Great communication. Finished the work earlier than expected. Saved $$"
"... alerted about the status of the work. And better yet, my car was ready for pick up before the promised date!! Shout out to the whole team!" Read more
"... experience possible. The strongest aspect of this was the daily, or even twice daily communication from the associates. They explained the progress and if things didnt ..." Read more
"Excellent proactive communication throughout the process. I never had to call to ask for updates."
"The team at Gerber was very professional and communication with me was especially good. The finished product was well executed and looked ..." Read more
"... flexible with my timing situation with my new job. The communication was wonderful. I appreciated the frequent updates. Onsite, they answered all of my million questions ..." Read more
"Good communication throughout the process. The repair looks great. Completed in the estimated ..." Read more

My Experience

I want to thank Gerber for their service and commitment that I received ;caring ,kind and timely . I want to thank you again for great service Marilyn Cofer

Likely to Recommend

I felt so good about the service I would recommend Gerber

Repair Quality

Gerber kept me informed on every step I never had to be concerned

Customer Service

I felt always felt well informed Every one was always courteous friendly and helpful

My Experience

Excellent service from start to finish. Highly recommend.

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Repair Quality

Gerber was great from start to finish. Highly recommend

Customer Service

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Customer Service

My Experience

Looks like new

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Well done

Repair Quality

Kong but good

Customer Service

Well done

My Experience

Work was good

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My Experience

The repair involved a partial painting of the hood & front quarter panel. The paint looks perfect! No visual issues with any of my repairs. Also the team had my car ready a day earlier than promised, a nice surprise!

Likely to Recommend

They did a great job on my car repairs.

Repair Quality

Gerber did a great job on my car repair & finished in a timely manner, 1 day ahead of schedule. I’m very pleased.

Customer Service

Text message follow up every day on progress. In person calls and did a great job at pick up explaining all work completed. Advised on hand washing required.

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Repair Quality

Excellent service. Constant feedback on progress of Repairs.

Customer Service

Returned Clean

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Repair Quality

The shop was able to get my car repaired and back to me within 7 days.

Customer Service

Excellent customer service

Returned Clean

My Experience

The middle of the bumper is fine, but when you guys took it off and replaced it, you did not put the sides all the way on and I don’t know if you guys glued it or what you did, but the sides are just coming apart and the middle of the frame is still up on both sides, so I’m I’m not pleased with the work

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Repair Quality

Bumper looks worse than it did when I brought it in and I spoke with a customer associate about this matter and they said that they will get back with me

Customer Service

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Repair Quality

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Returned Clean

My Experience

Volvo looks great. I appreciated the updates.

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Returned Clean

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Repair Quality

It's beautiful! They do an amazing job and are very professional

Customer Service

Returned Clean

My Experience

Erik was great to work with. Professional and personable.

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Repair Quality

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My Experience

excellent job job well done the crew was faithful in doing this job. They need a raise a big raise for hard work

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Repair Quality

Good job professional

Customer Service

My Experience

Everyone I interacted with was friendly, helpful, and very knowledgable. They kept me updated along the way and exceeded my expectations. Truly a great experience, and you have an excellent team.

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Repair Quality

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