Gerber Collision & Glass - Katy

4.8 (111reviews)
97%
6117 Hwy Blvd,  Katy,  TX  77494

In operation 85 years.

Gerber Collision & Glass - Katy, TX. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (111)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The professionalism and friendliness of the staff were frequently highlighted, with customers appreciating the welcoming atmosphere and courteous service. Communication stood out as a key strength, as many customers valued the regular text and call updates that kept them informed throughout the repair process. Timeliness was another strong point, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as sensor lights not being resolved, a skid plate secured with zip ties, and occasional delays, reflecting areas customers felt could be improved. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop and return for future repairs.
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"... when we filed the claim and they picked up the car, the service was outstanding, fast, and efficient. Moreover, the staff—from the front desk to the service ..." Read more
"You guys did an awesome job. From the customer service to the results. I think my repair looks better than the original ..." Read more
"Excellent. Wouldn't release truck to me until they thought it was perfect. Nice in this day & age instead of just saying its ..." Read more
"They were fast, friendly and professional! Had my car looking better than when I bought it from the dealer! Highly recommend them."
"Fast, great customer service, great pricing, quality work. Highly recommend!"
"Estuvo antes de lo prometido muy satisfecho"
"Process was quicker than expected everyone was so nice and welcoming highly recommend"
"Vehicle was ready several days before expected"
"The repair was made before when it was promised . Very quick"
"Was told to pick up after 3. Car was not ready till hours later. And had to take it back for corrections"
"... all of my questions with patience and knowledge. The communication was amazing and kept me up to date on everything. They were exactly correct on the time they said the ..." Read more
"The regular Texts and update calls were really appreciated and helpful. Thank you!"
"Yes , they were keeping me on track with all the processes ."
"Process was seamless. Staff was very kind & helpful. They kept me informed as we went along. Happy car. Happy owner. Highly recommend Gerber Collision"
"Repairs look great. Your phone communications could be better. Id like to call the shop directly and not go through some place in God knows where."

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My Experience

Everyone was very nice and the communication was great.

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I truly appreciate your support.

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Returned Clean

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Nothing great job overall

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My Experience

Best service of all time. Customer service was absolutely perfect took away all of my concerns regarding the repair of my vehicle.!!! I will use them again and again!

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Returned Clean

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Fixed the car and it looks fabulous.

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They were very friendly and kept you informed.

Returned Clean

My Experience

Great customer service. They did an amazing job. Highly recommend!

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They will be a go to for anything in the future

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Fast, great customer service, great pricing, quality work. Highly recommend!

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Always kind and courteous

Returned Clean

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Fantastic job, everything communicated brilliantly. Completely satisfied 100% would use use again.

My Experience

Tire sensor light still on and it wasn’t repaired

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Excellent. Wouldn't release truck to me until they thought it was perfect. Nice in this day & age instead of just saying its good enough

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Returned Clean

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Great Experience

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Car looked even newer than when I got it fantastic job

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Car came out well very satisfied

Returned Clean