Gerber Collision & Glass - Kentwood

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer Service was exceptional once they got to you, but worth the wait. I understand they were short staffed & swamped at times but Mike & Gabe were ALWAYS polite, friendly & kind!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far so good for the repairs, on my vehicle, I really appreciated the carwash and cleaning of the interior of the my car. Excellent 👌

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Nice job…body work looks great. Very happy with the communication as the work progressed.

Likely to Recommend - 5.0/5.0 -

I already have

Repair Quality - 5.0/5.0 -

It looks great FYI. This is about the 4th time we have used Gerber. This is best example of satisfaction

Customer Service - 5.0/5.0 -

Always took time to discuss are vehicles with us

Returned Clean

My Experience - 5.0/5.0 -

Michael was amazing! He was a true professional and made the process a breeze. Went above and beyond

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They are very professional in the way they go about their business. They even coordinated getting a battery that was sorely needed . Did an excellent job on my repair.

Likely to Recommend - 5.0/5.0 -

I would recommend rhem

Repair Quality - 5.0/5.0 -

Handle the repair professionally and on time. Very easy to work with.

Customer Service - 5.0/5.0 -

Very good communication

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We trust Gerber to repair our cars correctly. We appreciate Gerber going above & beyond the service that they have given us throughout the years of our no-fault fender benders and the fault of my wife Barb when she ran into a cement post. So because of the honesty, the knowledge & quality of repairing our cars to perfection 👌, Gerber should get a rating of 20 ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆. A big thank you goes to 'Gabe' and to 'Mike'.

Likely to Recommend - 5.0/5.0 -

I give them all a 12 ☆☆☆☆☆☆☆☆☆☆☆☆

Repair Quality - 5.0/5.0 -

The Gerber Collision & Glass location on Broadmoor is the very best. We try hard to drive safely, but sometimes life happens & when that happens, Gerber is the place to go. They are: well trained, knowledge, honest and friendly to do business with.

Customer Service - 5.0/5.0 -

And ditto to my previous comments

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They went above and beyond. Thanks Gabe!

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

lack of communication

Customer Service - 3.0/5.0 -

lack of communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good customer service

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They went above and beyond in repairing the issues caused by the break in I had. Also, fixed a couple minor issues at no extra cost! I would highly recommend them to friends and family.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Mike, the General Manager, and Jarret ere very helpful and answered all my questions. Very pleased with the overall results.

Customer Service - 5.0/5.0

Returned Clean