Gerber Collision & Glass - Kentwood
Gerber Collision & Glass - Kentwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service ,worked well with me throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My husband picked up my car so I did t see it right away but once I got my car back, I noticed a couple of the new parts are not a tight fit on the vehicle. Gaps in the seams. I am hoping that they don’t cause issues down the road with things coming off my car while driving.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Communication with my estimator was always initiated on my end. I had to call for an update on my car multiple times.
Customer Service - 3.0/5.0 -
Estimator was terrible but manager was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Gerber Collision every chance I get.
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
They have the very best customer service! Very attentive and efficient. Michael, Gabe and Jarrett are the best and such a pleasure to do business with. Extremely polite, respectful, thoughtful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing people! Amazing job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well but took longer than initially projected. However, Gerber arranged for a rental car for the extended period. That was accommodating and professional.
Customer Service - 5.0/5.0 -
Staff is always professional and courteous.
Likely to Recommend - 0.5/5.0 -
At this time, I would recommend my insurance company remove Gerber from their Direct Repair program. Not good experience
Repair Quality - 1.5/5.0 -
Took two weeks to get the vehicle to the shop due to some territory issues with tow yard. no communication early on about any of this delay
Customer Service - 2.5/5.0 -
Inconsistent follow up. I feel we only heard from the shop when I lite a fire under my insurance company to see whats going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Fast turn-around.
Customer Service - 5.0/5.0 -
Great job! Fast turn-around.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike Gabe and the crew run a tight ship around here and do the very best job with always helping my family and everyone else. If you’re looking for flawless service and excellent work come to this location! Thanks for everything you guys do 🙏
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very friendly and professional.