Gerber Collision & Glass - Killeen/3404 Veterans
Gerber Collision & Glass - Killeen/3404 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, will recommend them in a heartbeat
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
some items overlooked & or that had to be fixed with extra visits to gerber, 5th wheel hardware not all torqued back to spec, truck bed not clean had glass fragments inside, fender had small debris on it that was painted & clear coated over
Customer Service - 4.5/5.0 -
initially receptionist not friendly or helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Get the first estimate correct on the vehicle,calling and adding to the estimated price did not sit welll with me.
Returned Clean
My Experience - 0.0/5.0 -
My car as far as I can tell looks great!!!! But service matters. When I 1st called your business. I spoke with Debbie and she was really curt and just generally Not Nice (Rude). So I called the other Gerber. Where that person was very courteous. But apparently that other Gerber called your office and Debbie called me back & said "I know you called them but we have your order" If had more energy I would have had it moved to the other shop. I never said anything to Gerber or to USAA but Fortunately USAA did a 3 way call and they got a taste of just how rude she was. I think the technicians did Great work. But to keep a rude uncaring person on the front end can and will wreck all that good work because you won't get it. If someone is allowed to continue to be rude they will Continue to be Rude. That office is not that big surely you hear the way she talks to people. Debra
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
The person who took my calls was really Kurt and ride. Not nice at all. If I had more energy on the day I spijw with her I would have taken Any Where Else.
Likely to Recommend - 5.0/5.0 -
I would be happy to recommend Gerber to anyone and will likely do so
Repair Quality - 5.0/5.0 -
Repairs were done completely and quickly and to my satisfaction.
Customer Service - 5.0/5.0 -
Service was extraordinarily great. Everything was quick and smooth. I was expected and was taken care of immediately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Had to return vehicle to local dealer