Gerber Collision & Glass - Madison/Commercial Ave.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Madison/Commercial offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
super clean car and warmed up for me! in awe of its gorgeousness!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While the vehicle looks great, it took twice as long as anticipated. Understandable, however the late notice and lack of general communication is why I wasnât completely satisfied.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Horrible communication and took twice as long as predicted
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the office staff, very professional and attentive to my needs. I would not go anywhere else other than Gerber Collision & Glass for my " Auto Repairs." Thankfully, Truefully, Yours, Wanda
Likely to Recommend - 5.0/5.0 -
Yes, I would.
Repair Quality - 5.0/5.0 -
Staff was very attentive and professional to my needs.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work from both the office staff and repair technicians. Communication about the work was clear and frequent and the repairs were excellent. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
The reair costs were about 33% higher than the original estimate. I can see a few $ hundreds for parts but not the plus one thousand dollars that actually was on the final bill.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
The service was great. The repair looks nice and the vehicle was very clean. A part was broken in the repair process and we were charged for that. And dealing with the customer service end was not pleasant.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The quote appointment we made was for one time and when we arrived, we were told we were late. The positive side to that was they squeezed us in. Next, we made an appointment for the repairs. They called because something was broken during repair. The woman on the phone was very rude when I didnât hear who she was. She was rude again when asked about payment. Overall, I would say the interaction with her was unpleasant.