Gerber Collision & Glass - Madison/Park St.

4.2 (1,613reviews)
84%
1726 S Park St,  Madison,  WI  53715

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Madison/Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
Kia

Reviews (1,613)

My Experience

Took a little longer to complete then I was told it would, but the finished product was worth it

Likely to Recommend

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Returned Clean

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Great experience very easy

Repair Quality

Outstanding service, they even offered a coffee when dropping off my car

Customer Service

Very nice people !

Returned Clean

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Repair Quality

Efficient and affordable service

Customer Service

Kind people! Their service and level of care has them at the top of my list if I need help in the future

Returned Clean

My Experience

Need to get better supplier

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Returned Clean

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My Experience

The crew was great with scheduling and getting my car back to me in a timely matter. Jaime and the office crew helped keep me updated throughout the repair.

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Returned Clean

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Very likely. Staff went out of their way to deliver the car to my home when the repair was done before I could return from a trip.

Repair Quality

Top-notch repair - car looks great!

Customer Service

Excellent service. I had lots of questions and staff handled all professionally.

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Returned Clean

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Returned Clean

My Experience

Gerber is great! They communicated from start to end, gave clear estimates and expectations, and completed the work prior to the estimated finish. They also handled arrangements with Enterprise and had the rental car there on time and facilitated the return so I could get back to work. Jaime et al were fantastic.

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Repair Quality

Amazing. Great workmanship and even better customer care and communication.

Customer Service

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Returned Clean

My Experience

The service ( estimate to completion of repair) was prompt, well -done and well-communicated.

Likely to Recommend

I'll recommend Gerber with pleasure!

Repair Quality

I'm so pleased with the service provided by Gerber. They were able to get me in quickly and I appreciated the communication throughout, from the estimate to completion of the repair. The quality of the repair was great and I couldn't be more pleased. Gerber and Enterprise worked well together to provide an easy and seamless car rental experience while my car was in the shop. I'll definitely recommend Gerber to others in need of body repair of their vehicle.

Customer Service

See comments above

Returned Clean

My Experience

Everything went very smoothly. The people we worked with were very helpful and friendly. We were kept informed of the progress. The finished work was fast and looked wonderful.

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My Experience

My car looks great from the back. Thank you very much. The only thing I had a question about. The mechanism that lifts the tailgate worked very slow before and didn't always lift all the way. Was the old part put on the new hatch? I wish it had been replaced. It's had for me to get the hatch up sometimes. Being short and older makes it difficult.

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My Experience

Everyone at Gerber was very nice and very helpful! They even got my car done a day early, which saved me on my rental car. The service of having a rental car that picked me up at the shop was amazing! I am a widow, so don't have anyone to drive me there. I would have had to pay for a Lyft otherwise. The car looks beautiful and they washed it and cleaned the inside as well! It looks brand new! Thank you!

Likely to Recommend

Repair Quality

They did the work quickly and were done a day early. The car looks great! The ability to get a rental car on site was a big plus as well. Very nice people! I will go back to them if necessary. Hopefully not soon!

Customer Service