Gerber Collision & Glass - Madison/Park St.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Madison/Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Shonn was extremely helpful throughout the process. Lisa was very nice on the phone.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
Everything looks good on the outside, but when you put the car in reverse, the back up sensors are extremely sensitive when reversing. I feel like they are pointed downward at the ground instead of outward. There can be nothing behind you when backing up, and it starts beeping that something is in the way. The slightest elevation change of the ground sets it off, which is why I think the sensors are pointing in the wrong direction.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Don’t change. Excellent business practices. Will use you guys for any future work that may come up. You will be our go to place in Madison.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Efficient, professional and friendly personnel
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
If they don't mind the spam texts.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
the shop was great. the incessant texts might convince to go elsewhere.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair job and service for a complete stranger. Special thanks to Shonn and Lisa.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You went above and beyond by cleaning up the vehicle too. Looks better than ever!
Customer Service - 5.0/5.0 -
Really liked how you kept me informed daily of progress. Ran into one snafu: my insurance recommended Gerber as a “partner” organization, but it’s a gerber at a different address in Madison! A few deep breaths when the insurance company told me they didn’t have same relationship with this specific shop and I was worried payment wouldn’t be smooth. Turns out it all worked however.
Returned Clean
My Experience - 5.0/5.0 -
The staff at 1726 Park were wonderful. Took care of a somewhat complicated insurance issue without me having to worry about it, and the car repair was excellent. They went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication, timely repair, Shonn (the manager at the location I used) was super great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did the work they promised and the car looks like it’s new even though it is a 2010.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everyone was very helpful and kept me informed of how my car was coming along.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only this location. Other madison location sucks.