Gerber Collision & Glass - Madison/Park St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

They were great!

Repair Quality - 5.0/5.0 -

Everything looks great

Customer Service - 5.0/5.0 -

So friendly, so fast. I like text updates. They talked my kiddo with special needs and even helped me when said kid needed convincing to leave.

Returned Clean

My Experience - 5.0/5.0 -

Fast, friendly, informative, motivated, patient and fun 😁 great people!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and paint match, very communicative ... and our car has never so clean in the middle of winter!

Customer Service - 5.0/5.0 -

Welcoming, patient, easy to work with

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very attentive customer service and a beautiful job on repairs

Repair Quality - 5.0/5.0 -

I took my KIA Telluride to Gerber after a collision that damaged my front right headlight, fender and a bit more. Jaime and the team at Gerber Park St took care of everything for me - in total it was about 3 weeks due to parts being located, but I was kept informed by Jaime the entire way. Additionally, I'd like to note that on my way home with the car, I noticed that the front passenger window was "whistling" and would not close fully. I called Jaime, and she told me to bring the car back - she and the team immediately worked on it for me to get it back on track. Very impressive service. Thank you so much.

Customer Service - 5.0/5.0 -

I took my KIA Telluride to Gerber after a collision that damaged my front right headlight, fender and a bit more. Jaime and the team at Gerber Park St took care of everything for me - in total it was about 3 weeks due to parts being located, but I was kept informed by Jaime the entire way. Additionally, I'd like to note that on my way home with the car, I noticed that the front passenger window was "whistling" and would not close fully. I called Jaime, and she told me to bring the car back - she and the team immediately worked on it for me to get it back on track. Very impressive service. Thank you so much.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great service with frequent updates from Jamie as to how the repair was moving along. Answered all of my questions. I couldn't have asked for better service. Thanks again.

Likely to Recommend - 5.0/5.0 -

I had a great experience. They dealt with my insurance company and the car rental service while repairing my vehicle. Less stress for me.

Repair Quality - 5.0/5.0 -

Excellent service and great staff.

Customer Service - 5.0/5.0 -

Again, great service. Timely updates and all of my questions were answered.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Professional, pleasant and efficient, Gerber Park Street has proven to be a quality operation for our family at a time when those qualities mattered most.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work can’t tell it was damaged, kept us informed with text messages and phone calls

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

With photos mailed via email, the body shop was able to give an estimate. The key drop off service was useful.

Repair Quality - 4.0/5.0 -

Some sound occurs when starting the car.

Customer Service - 3.5/5.0 -

Sometimes the body shop Personnel was annoyed when I stopped by to check the status of the repair

Returned Clean

My Experience - 5.0/5.0 -

The team at Gerber was exceptional to work with. They communicated updates often and was transparent about the work needed for my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff was excellent to work with. Their communication was top notch both with us as well as the insurance company. Highly recommend Gerber Collision!

Customer Service - 5.0/5.0 -

Their communication was top tier with not only us but also the insurance company.

Returned Clean

My Experience - 5.0/5.0 -

Experience was wonderful. We were extremely satisfied with how communicative you were. Only thing is I didn’t take a look at the whole thing closely before leaving and once home, showing the family, we noticed a paint scratch on the brand new passenger door…

My Experience - 5.0/5.0 -

Tx you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thorough work. Perfect!

Customer Service - 5.0/5.0 -

Everyone nice and helpful.

My Experience - 5.0/5.0 -

Good communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service. Good staff

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have told friends how helpful Gerber is

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean