Gerber Collision & Glass - Madison/Wayne Terr.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Madison/Wayne Terr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and did such good work on my Chevy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
They did an extremely well job last time I used them. Receiving the car back, there are still problems that seem to be related to my collision. If they damage is not due to the crash, why would the auto repair shop not let me know about any concerns they saw while they where looking?
Repair Quality - 2.0/5.0 -
When I picked my car up after it being repaired, the oil percentage was significantly lower than when I brought I in. There is a squeaking grinding noise when break or turn the wheel. When the car reaches a certain speed there is a rattle somewhere up front.
Customer Service - 3.5/5.0 -
Seemed friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did an awesome job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Logan is very personable and willing to help. I was a bit disappointed with the interior of my car, meaning things from the door panel tossed into the back seat area breaking a CD cover, and the seat adjustments were very dirty. They vacuumed out or cleaned out the front two floor mats which was nice of them. There are some new scrapes on the passenger drivers side door and others on the passenger side that are new to me and will be checking in with Dan to see about photos because I would of noticed at least the one. Was pleased they were able to do the work this week.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
reception staff was fantastic and understanding.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professionalism from the very start including the staff at the front desk (I should have gotten their names) and Logan! I had a great experience with Gerber and I am very satisfied with my ending results! I will be recommending Gerber to anyone that may need their servivce.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were committed to fixing my car to its ore-accident condition and then some before it was returned. Their hard work and care showed when I picked up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told when I dropped off the vehicle that it would only be a week it took two. At one point I called and asked why the delay I was told they were waiting to hear back from the insurance company, so I called the Allstate as soon as I ended the call with Logan and they said the supplemental payment had already been paid so the Allstate representative called Logan with me on a conference call. Logan said he hadn't heard from the representative he was working with but he did the payment had already been made two days prior. I think there was a lot of lost time due to miscommunication. Luckily I had taken this week off for spring break or else we would have had to rent a car for another week out of our pocket as it was we had to pay for an extra day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional staff. The work was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and came in below initial estimate.