Gerber Collision & Glass - Madison/Wayne Terr.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Madison/Wayne Terr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Wish they offered loaner cars
Repair Quality - 4.5/5.0 -
They forgot to drill holes in the front bumper for the license plate. Otherwise great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm surprised that they used OEM parts to replace the areas damaged. Most body shops would find aftermarket parts but Gerber didn't! Totally satisfied!
Repair Quality - 5.0/5.0 -
Looks flawless.
Customer Service - 5.0/5.0 -
Customer service was awesome! Everything from the estimate to expected dates for repair were promised.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I was happy with the repair work but appalled that after I was quoted, the work was done and I paid my bill they called me back the next day to try to tell me they forgot to tack $316 onto the bill which was completely bogus. Also the communication between the front office area and the back needs to be a bit better. The body work done though was really good.
Customer Service - 4.5/5.0 -
I am basing this on the demeanor and helpfulness of the front desk people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Working with your company for my car repair was made as simple as possible by your office personnel, your very regular email communications about the progress and expected timing towards completion of the job, and, of course, the final perfect look to the car. I could not have asked for more!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, very friendly and accommodating
Customer Service - 5.0/5.0 -
Everyone was attentive & professional also friendly