Gerber Collision & Glass - Madison/Wayne Terr.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Madison/Wayne Terr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Text communications were helpful and up-to date.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and efficient staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient and courteous
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 0.0/5.0 -
Email sent on 7/26/26. “ Hi there Kalei, Thank you so much for your help recently with getting the Kia Stinger back in order! :) After getting it back, we had a few things we would like to review with you once the broken molding gets in. We noticed that the paint on the hood of the car has an “orange peel” finish. The paint is not smooth, as it was prior to the damage/repair. Additionally, we noticed that the sensors were impacted. The lights on my car are not working correctly since getting it back. Please let me know, Meretta Heckman & Jose ”
Likely to Recommend - 2.0/5.0 -
From a customer service perspective, yes all the way! Especially Ashley at the front desk, she’s great to work with. However the quality of work done on my car was not okay with us. The paint job was not done well and my car sensors are not working properly after getting my car back.
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0 -
Everyone was super great to work with and communicated well!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The team was absolutely fantastic..
Repair Quality - 5.0/5.0 -
Amazing job. The team was very professional in every aspect..
Customer Service - 5.0/5.0 -
Amazing through the whole process.. I love the communication between them.. They were so sweet and kind all the way through my process with my vehicles..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a beautiful job! You were kind and friendly and very professional. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
All staff was friendly and knowledgeable. Everything worked out great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great people car looks amazing
Customer Service - 5.0/5.0 -
Great and helpful people.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
You had my car for 15 days before you even began any work. It only needed 6 hours of work. I know you had to paint part of it and that takes time to dry. It was done 3 days later. So yes I was dissatisfied.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and great communication overall. Kalei is the best. She works hard and goes above and beyond, she made this process tolerable and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Gerber Collision & Glass was excellent, thanks in large part to my estimator, Kalei. From the beginning, she was knowledgeable, thorough, and took the time to explain the repairs and answer every question I had. Her inspection identified significantly more hail damage than was captured in the insurance company’s initial photo estimate, resulting in a much more accurate repair plan. What stood out most was her willingness to take ownership. When issues came up, including replacing my tonneau cover, she handled them through Gerber instead of sending me back and forth with the insurance company. She consistently looked for solutions rather than creating more work for me. Communication was excellent throughout the repair. She followed through on what she said she would do, was always responsive, and never made me feel like I was inconveniencing her. The quality of the repairs was outstanding, and my truck was returned looking great. As an added convenience, Gerber returned my Enterprise rental for me when I picked up my truck, saving me an extra trip. If every part of my insurance claim had been handled with the same level of professionalism, communication, and customer service I received from Gerber, the overall experience would have been dramatically better. I wouldn’t hesitate to recommend them.