Gerber Collision & Glass - Mayfield Heights
In operation 85 years, 11 years at this location.
Gerber Collision & Glass - Mayfield Heights offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional and friendly. Work was done in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and work completed in a timely fashion
Customer Service - 5.0/5.0 -
friendly and competent
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Communication ISSUES
Customer Service - 0.5/5.0 -
COMMUNICATION ISSUES
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone from the moment you called to schedule estimate, to when I received the car back are friendly, professional, knowledgeable and efficient. It is the very best experience with car repair I have ever had. Wonderfully facility, clean comfortable for those who have to wait a short time. Thanks for everything. Sincerely.
Likely to Recommend - 5.0/5.0 -
Already looking to have another care repair there.
Repair Quality - 5.0/5.0 -
Everyone was pleasant, professional, knowledgeable and helpful during the entire process. Great experience!
Customer Service - 5.0/5.0 -
Everyone kind and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Gerber Collision & Glass was extremely friendly and helpful. The service was quick and efficient.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
They didn't fix my molding on the right side and it said they fixed on my receipt...
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Process was professional and we were kept aware of timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was done excellently. Only concern was message said when car was done Gerber would reach out for appointment but dud not.
Customer Service - 4.5/5.0 -
See previous answer.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Mirror still isn’t working, their communication is terrible and they are slow to perform the work. Took an entire month and then they tried to push back my appointment because they were shirt mechanics
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was in good hands. And then I got to speak to Brian, who took care of me and everything turned out to be just fine.
Customer Service - 5.0/5.0 -
Valerie is terrific. She knows what's going on. And she's very kind.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The results look great. Everyone I interacted with were extremely friendly and helpful
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Length of time for repairs
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car looks good as new!