Gerber Collision & Glass - McHenry

4.7 (2,938reviews)

94%

(815) 344-4158

3006 W IL Route 120, Mchenry, IL 60051

94%

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3006 W IL Route 120
Mchenry, IL 60051

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About Gerber Collision & Glass - McHenry

See Photos

3006 W IL Route 120
Mchenry, IL 60051

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - McHenry offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

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Website

Reviews (2,938)

Sort By:
Newest
Rating

2,484 Customers Rated

5 Stars

72.8% Complete

(2139)
4 Stars

7.5% Complete

(219)
3 Stars

1.7% Complete

(50)
2 Stars

1% Complete

(30)
1 Star

0.3% Complete

(10)
< 1 Star

1.2% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praise the excellent customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new with perfect color matching and attention to detail. Communication stands out as a major strength, with customers appreciating regular text updates and proactive contact throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. The shop maintains high cleanliness standards, often returning vehicles cleaner than when dropped off. While most experiences are overwhelmingly positive, some customers noted occasional communication gaps and minor quality issues that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"... I'm very happy with the work Gerber Collision did. Everyone treated me good. Very professional! They went over and above to make it look really good. ..." Read more

"Absolutely spectacular job. Cant be more pleased."

"Excellent friendly customer service. Prompt response to any questions we had"

"Door looks great. Alignment is good. Color match and paint looks great."

"Front desk girl is not friendly. She makes you feel stupid and unwelcome"

"It was ready a week and a half early"

"It was done early which was a great suprise"

"The car repair was completed earlier than expected and the work was excellent."

"Repairs were completed before schedule, and my car was cleaned upon arrival!"

"... time to get all the connections correct and working. I didnt expect a 32 day fix period." Read more

"I loved the constant communication by text messages that I was sent. I was honestly extremely satisfied"

"Communication with the staff at Gerber was excellent."

"Was fast and good customer service. Kept me updated the whole time."

"Received twice weekly text message updates."

"... claim. Everyone was very pleasant to talk with and they maintained ongoing communication with me throughout the process. In addition, my car was completed ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... I'm very happy with the work Gerber Collision did. Everyone treated me good. Very professional! They went over and above to make it look really good. ..." Read more

"Absolutely spectacular job. Cant be more pleased."

"Excellent friendly customer service. Prompt response to any questions we had"

"Door looks great. Alignment is good. Color match and paint looks great."

"Front desk girl is not friendly. She makes you feel stupid and unwelcome"

"It was ready a week and a half early"

"It was done early which was a great suprise"

"The car repair was completed earlier than expected and the work was excellent."

"Repairs were completed before schedule, and my car was cleaned upon arrival!"

"... time to get all the connections correct and working. I didnt expect a 32 day fix period." Read more

"I loved the constant communication by text messages that I was sent. I was honestly extremely satisfied"

"Communication with the staff at Gerber was excellent."

"Was fast and good customer service. Kept me updated the whole time."

"Received twice weekly text message updates."

"... claim. Everyone was very pleasant to talk with and they maintained ongoing communication with me throughout the process. In addition, my car was completed ..." Read more

Ronald (Ford owner) reviewed 8/3/26

The back bumper was not put on correctly. Several people noticed

Vanessa & Cindy were pleasant to work with

Donald (Jeep owner) reviewed 8/3/26

Gerber Glass in McHenry does excellent work! Very nice people to work with. We highly recommend them!

Travis (Kia owner) reviewed 8/3/26

Shawn (Chevrolet owner) reviewed 8/3/26

Joseph (Pontiac owner) reviewed 8/3/26

Great customer service

Steven (Jeep owner) reviewed 7/30/26

Francis (Jeep owner) reviewed 7/30/26

I was completely satisfied with the work done and the staff is AMAZING, very friendly and committed to their work.

Casandra (Dodge owner) reviewed 7/29/26

Very satisfied with my truck came back looking better than before . I’m glad I had a great technician working on my car 😊

Don (RAM owner) reviewed 7/29/26

Every person I dealt with were just genuinely nice, and I could tell it wasn't because they had to be. The work they performed was 5+ stars.

Dennis (Volkswagen owner) reviewed 7/27/26

Allen (Mitsubishi owner) reviewed 7/27/26

Great customer service and excellent repair work

Paul (Ford owner) reviewed 7/27/26

I am very happy how I was kept informed on the process of the repair. Every one was very professional and courteous.

Gwen (Ford owner) reviewed 7/24/26

Vanessa is fantastic! She responded quickly to my texts and spent so much time coordinating the work that my car needed.

Donna (Chevrolet owner) reviewed 7/20/26

Phillip (Chevrolet owner) reviewed 7/20/26

Always a great job well done every time I’m here. Very trustworthy and very communicative about repairs and parts. Will always recommend!

Tiffany (Honda owner) reviewed 7/18/26

Wonderful communication. Would happily refer someone to Gerber and if we find ourselves in need of repair, certainly return. Thanks!

Guillermina (Kia owner) reviewed 7/15/26

Amazing work! I’m so happy w my Kia it’s beautiful it’s looks new again. And a huge thank you to Vanessa for keeping me updated along the way & making the process so smooth. Amazing team. I will be recommending any friends and family to you guys. Thank you!

Thomas (Dodge owner) reviewed 7/13/26

Kimberly (Ford owner) reviewed 7/9/26

Shannon (Chevrolet owner) reviewed 7/8/26

Over 2 months & counting for a simple bumper repair that had to be taken to another shop to fix all the mistakes.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Gerber Collision & Glass - McHenry

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - McHenry

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,938)

2,484 Customers Rated

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 2.5/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0