Gerber Collision & Glass - Palatine

4.9 (4,197reviews)
97%
20338 N Rand Rd,  Palatine,  IL  60074

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Palatine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,197)

Likely to Recommend

Repair Quality

Everything all good everyone nice thank you!

Customer Service

Very nice nd friendly

Returned Clean

My Experience

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Likely to Recommend

Hope never did again or friends need but have told people already how organized they were already

Repair Quality

So far everything is good .they definitely kept you up the progress of the repair which I appreciated .when I picked it up manager went over all the questions I had .which I really-appreciated also making sure lites auto went on , making sure seat in correct position since I always make sure everything is in the right position abd safe . Normally husband would help but first time kidney stones for him so I appreciated the extras help.if course I could have done it but he did it so much faster

Customer Service

Notifying us progress helps a lot so you can plan and what they are doing to the car step by step

Likely to Recommend

I will definitely recommend Gerber to everyone I know!

Repair Quality

Very, very happy with the repair that was done.

Customer Service

If I could've, would've given higher than a 10!

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My Experience

Excellent communication

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My Experience

The Gerber Team did a fantastic job with the repairs. They were all a pleasure to work with.

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Excellent service and work!

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Repair Quality

Quality work and great customer service !

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Repair Quality

if i were to recommend a company that will have you right for what you may need for your car etc is this one!Gerber collision company fixed my car so fast and did such a great job including customer service. thanks again!

Customer Service

Returned Clean

My Experience

First time I'd used this particular Gerber location, but have had several car repairs done by Gerber. This location lived up to the previous 'all good' results. The on line messages were new to me (from the previous repairs years ago) and also very helpful.

Likely to Recommend

Been to several Gerbers with several cars. Always know will get quality repairs and great service.

Repair Quality

Updates were timely and the repair looked great.

Customer Service

Very nice. Explained the process well.

Returned Clean

Likely to Recommend

Repair Quality

Very prompt and professional. Car looks great

Customer Service

Returned Clean