Gerber Collision & Glass - Phoenix/Lone Cactus Dr.

4.9 (1,035reviews)
98%
970 E Lone Cactus Dr,  Phoenix,  AZ  85024

Gerber Collision & Glass - Phoenix/Lone Cactus Dr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,035)

Likely to Recommend

Repair Quality

Once, and only once, the rear sensors started beeping when Diane backed down the sloped driveway. We could not duplicate it reliably, but there may be a loose connection somewhere. I'll arrange to have it looked at, if it fails again. Otherwise, the car drives and looks better than it did when new! Nice work, guys.

Customer Service

Never any problems.

My Experience

I am totally satisfied with the work that was done on my car. I fact it looks 100% better than it was when I bought the car.

Likely to Recommend

Repair Quality

Quality of work was performed to perfection. Totally 🤗🤗🤗 Satisfied!!!

Customer Service

My Experience

Great people, great work.

My Experience

Excellent communication throughout the process, work was completed on schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was great, but the estimated time was way off. My appointment was scheduled several weeks ahead of time, I don’t know why the parts weren’t ordered ahead of time.

Customer Service

Returned Clean

My Experience

Your staff was friendly and I was updated with the progress of my vehicle. They also completed early,so my husband and I wouldn't have to miss work. Very positive experience 😀

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Updates on delays were appreciated

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication. Great work done. They kept me updated on the progress via text.

Customer Service

Very professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jerry and his team did a great job. Also kept me updated on progress through texts and personal calls. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and constant updates along the way. Kudos to the guys in the back doing work! My truck came out amazing. Girl at the front is a little dry but easily can be overlooked by the work that was completed. Thanks for everything! 5 stars!

My Experience

Very professional and great communication. Went the extra mile

Likely to Recommend

Repair Quality

Looked like new again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The communication was great. We had two cars with this shop at the same time, and we needed the shop to expedite one of them before we went out of town and Gerry accommodated, plus the 2nd vehicle was done 2 days ahead of estimated timeline.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The best customer service. They continually kept me up to date with what was going on with my car.

Customer Service

The best customer service. They continually kept me up to date with what was going on with my car.

My Experience

The car looks great and I am completely satisfied with that. However, you had my car for 15 days which is totally unsatisfactory.

Likely to Recommend

The work is excellent. The timeliness is not so excellent.

Repair Quality

You had my car for 15 days!

Customer Service

Jerry was great as my point of contact. However, your receptionist is a stuffed shirt and totally ignored me for ten minutes on the first day I was there to have my car assessed.