Gerber Collision & Glass - Portland/Cully Blvd.

4.9 (1,954reviews)

97%

(503) 281-2711

4225 NE Cully Blvd, Portland, OR 97218

97%

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4225 NE Cully Blvd
Portland, OR 97218

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Portland/Cully Blvd.

See Photos

4225 NE Cully Blvd
Portland, OR 97218

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Portland offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,954)

Sort By:
Newest
Rating

1,660 Customers Rated

5 Stars

67.3% Complete

(1315)
4 Stars

10.8% Complete

(211)
3 Stars

3% Complete

(59)
2 Stars

1.5% Complete

(30)
1 Star

0.8% Complete

(15)
< 1 Star

1.5% Complete

(30)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned in like-new or better-than-expected condition. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely commended for being friendly, professional, and knowledgeable, making stressful situations feel manageable. A few customers noted areas for improvement, including occasional delays in parts sourcing, limited proactive communication about setbacks, and isolated concerns about repair quality or part choices - all of which were raised directly by customers in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... rental car. I am most grateful that, not only were the repairs done promptly, but that they were done with excellence. Many thanks!" Read more

"My car was thoroughly inspected and reported. My car was returned to me in top-notch condition!"

"... Today I picked up the car and noticed that while the second repair on the fender is better, its still not a clean fit. I was told this was due to using an aftermarket ..." Read more

"The inner part of the door sticks up above the window and covers part of the window"

"... totally seamless process from start to finish, and they finished a week earlier than estimated! After the stress of damaging the car, it was such a relief for this part ..." Read more

"Early and the updates via text were a huge bonus."

"... dents and paint did not match my expectations, as the date my car was supposed to be done kept being pushed back and back. I know the staff did the best they could, ..." Read more

"... clearly, they were kind respectful and professional. The communication during the time my car was in their care was incredible. They took care of having the rental car ..." Read more

"Communication from Gerber is great. Texting to keep me advised of progress twice per week was appreciated"

"... 210, but this time was completely different. Your automated text system was amazing and it kept me informed the entire way. I'm a completely happy customer this ..." Read more

"Very satisfied! Kind staff. Clear communication. Very consistent updates on the progress of the repair. Exceptional repair quality"

"They were sending updates via text but missed critical information such as delays."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... rental car. I am most grateful that, not only were the repairs done promptly, but that they were done with excellence. Many thanks!" Read more

"My car was thoroughly inspected and reported. My car was returned to me in top-notch condition!"

"... Today I picked up the car and noticed that while the second repair on the fender is better, its still not a clean fit. I was told this was due to using an aftermarket ..." Read more

"The inner part of the door sticks up above the window and covers part of the window"

"... totally seamless process from start to finish, and they finished a week earlier than estimated! After the stress of damaging the car, it was such a relief for this part ..." Read more

"Early and the updates via text were a huge bonus."

"... dents and paint did not match my expectations, as the date my car was supposed to be done kept being pushed back and back. I know the staff did the best they could, ..." Read more

"... clearly, they were kind respectful and professional. The communication during the time my car was in their care was incredible. They took care of having the rental car ..." Read more

"Communication from Gerber is great. Texting to keep me advised of progress twice per week was appreciated"

"... 210, but this time was completely different. Your automated text system was amazing and it kept me informed the entire way. I'm a completely happy customer this ..." Read more

"Very satisfied! Kind staff. Clear communication. Very consistent updates on the progress of the repair. Exceptional repair quality"

"They were sending updates via text but missed critical information such as delays."

Marian (Subaru owner) reviewed 8/31/26

Tsering (BMW owner) reviewed 8/31/26

Nicholas (Acura owner) reviewed 8/31/26

David (Honda owner) reviewed 8/31/26

Everyone was very kind, communicative, and thoughtful. Thank you for your service.

Service and outcomes were great. A little delayed, but it didn't seem like it was their fault. Overall, would highly recommend.

Everyone was very friendly and helpful.

Christopher (Honda owner) reviewed 8/31/26

Completed the work promptly, finished over one week early. Car looks great and they worked well with my insurance.

Launa (Toyota owner) reviewed 8/30/26

Mike (Kia owner) reviewed 8/29/26

Nicole (Kia owner) reviewed 8/28/26

Terry (Cadillac owner) reviewed 8/27/26

Gerber was professional and efficient. I received a detailed quote and when the work would be completed. My SUV was ready 3 days earlier than promised. I'll This is the third time I have used Gerber .

I have used Gerber three times and was completely satisfied each time. Would definitely recommend Gerber.

Janay (Toyota owner) reviewed 8/26/26

The repair took longer than they initially estimated, but the car looks great and I really appreciated the car wash & interior vacuum! Everyone was very friendly and easy to work with, especially Mackenzie, the estimator.

Heather (Ford owner) reviewed 8/25/26

Xeng (Toyota owner) reviewed 8/24/26

Shaun (Volkswagen owner) reviewed 8/24/26

Emily (Honda owner) reviewed 8/21/26

Great experience

Khoury (Toyota owner) reviewed 8/21/26

customer service was great and friendly took only a week and they did a brief clean of the car which was very nice

Jennifer (Honda owner) reviewed 8/20/26

You all were very professional and kind. I really appreciated the above and beyond car wash you did before I picked up my car. There was some pretty stubborn green mildew/mold on side mirrors and trim that the drive thru car wash never touched. You folks did and I noticed right away! Thanks!

Todd (Kia owner) reviewed 8/20/26

Anne (Chevrolet owner) reviewed 8/18/26

Amanuel (Toyota owner) reviewed 8/17/26

The team at Gerber Collision & Glass provided excellent service. They were right on time, and the treatment was very professional and friendly."

John (Chrysler owner) reviewed 8/17/26

Only had my vehicle for 4 days but there are 9 messages about the progress of the repair. Definitely very pro active with customer service. Very satisfied with the quality of the repair, was worried about a color match on a color that changes in different light, but seems to be spot on.

Was very impressed with the service and quality of the repair.

Very pleased with the whole process of dealing with this location

Very informative and personable staff. answered all questions and told us how things were going to progress

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Gerber Collision & Glass - Portland/Cully Blvd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Portland/Cully Blvd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,954)

1,660 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0