Gerber Collision & Glass - Roswell/Alpharetta Hwy.

My Experience - 5.0/5.0 -

Superb service and workmanship… highly recommended.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This is the second time I’ve used them . They did a spectacular job and did a great clean up on my car. The whole thing looks brand new.. their personnel are all very personable and professional, and I was kept up-to-date every single day about the progress of my repair. I can’t recommend them highly enough.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an outstanding job, my car looks great. They kept in touch daily so I was aware of the expected progress and completion time. All staff were very personable and professional. Highly recommend.

Customer Service - 5.0/5.0 -

See previous comments.

Likely to Recommend - 4.5/5.0 -

I was referred by a customer and I will pay it forward.

Repair Quality - 4.5/5.0 -

I’m satisfied with the customer service-yet I noticed a bit of a difference in the finished replacement product.

Customer Service - 4.5/5.0 -

Ronica and Devin were my first encounter in customer care. Then I later met the general manager.

Likely to Recommend - 5.0/5.0 -

I would tell all my friends to go to gerber!

Repair Quality - 5.0/5.0 -

They fix my car in a timely manner and it look like new.

Customer Service - 5.0/5.0 -

They were very friendly and greeted as soon as I walked in.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would insist they come to you based on our experience , excellent workmanship and promptness!

Repair Quality - 5.0/5.0 -

Everything went extremely well ,your group is was attentive ,courteous ,professional and ahead of schedule!

Customer Service - 5.0/5.0 -

Top shelf all the way. They delivered what they promised and fulfilled our total expectations !

My Experience - 5.0/5.0 -

Great service and communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job. Received a little late, but that was because of the door supplier, not the repair shop.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes I'll definitely recommend the shop to my family and friends.

Repair Quality - 5.0/5.0 -

I am very satisfied with the fast service I received and the job was well done my car came out looking like brand new. I would recommend Gerber Collision and Glass to my family and friends. Excellent service and customer service, I really appreciate each and everyone of you.

Customer Service - 5.0/5.0 -

Completely satisfied no complaints just praises...

Returned Clean

Likely to Recommend - 5.0/5.0 -

I already have to two neighbors.

Repair Quality - 5.0/5.0 -

This is a very professional shop that expects the best from itself to satisfy the customer. customer.

Customer Service - 5.0/5.0 -

Perfect match of replaced parts, tight seams, outstanding color match.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

Got the job done well.

Repair Quality - 3.0/5.0 -

I received a seatbelt replacement. Once I got my car back, it started having battery issues. My car turned off in the middle of an intersection. No battery issues prior to seatbelt replacement. When I checked under the hood, one of the battery clamps was half on; quick fix but should not have happened. Seatbelt replacement perfect and car was detailed.

Customer Service - 5.0/5.0 -

Nice and respectful workers, no complaints.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

This was an insurance repair and State Farm actually gave me the name of this collision shop.

Repair Quality - 5.0/5.0 -

Excellent Customer Service from start to finish.

Customer Service - 5.0/5.0 -

Everyone we worked with from the front desk to the back was great.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

It took longer to repair than expected

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is my 3rd experience with Gerber, and each has gone perfectly. Devon did a great job.

Customer Service - 5.0/5.0 -

Front desk was wonderful (I don't recall her name, sorry!). The person handling my car, Devon, was great as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean