Gerber Collision & Glass - Seattle/140th St.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Seattle/140th offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Pleasant understanding staff. Bi-weekly text updates on repair progress. Worked closely with my insurance company. Washed the car upon finishing repairs.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Decent turnaround time
Customer Service - 3.5/5.0 -
Communication was average, work was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car looks great Can it tell what type of repair was done
Customer Service - 5.0/5.0 -
Kept in touch with me
My Experience - 5.0/5.0 -
Yes, the job was very well done! And we really appreciated the daily updates on the work. Also, great job cleaning the car inside and out! 😃
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
15 really!
Repair Quality - 5.0/5.0 -
“Satisfied” doesn’t begin to express my feelings in working with Gerber. This company was professional, communicated well and returned my car looking brand new. They even vacuumed out my car which really made me happy. I can’t say enough about Rick and his team. Every person I worked with was wonderful - I would seriously recommend this facility to anyone having every confidence they would provide others with exceptional service too! Five stars for an incredible job! Thank you!!!
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The job was done perfectly and on time, as promised. The rig was picked up clean and detailed, and I couldn't even tell where the damage occurred.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 4.0/5.0 -
It took longer than I anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, thank you 🙏
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repairs took at least a week longer than originally discussed. During the final week, every day was promised to be done and it wasn’t done til Thursday. This degree of poor communication was very frustrating. We had also discussed that if a tire needed to be replaced, they would talk to me to at least replace two (I would pay out of pocket for one) to keep the car balanced - they replaced a single tire and didn’t communicate.
My Experience - 5.0/5.0 -
Everyone from the front desk to manager to estimator to technicians were great and helped me get a repair that had been an issue elsewhere.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job on replacing the front and back bumper and the passenger side door. Looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you. Car looks good. Everyone i met was pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My primary issue has to do with the estimated time required to make the repairs. It look nearly a week longer than originally estimated. I now realize the extent of the damage was very significant, but I wish Gerber would have been able to see that more accurately, coming into this repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were some dings in the exterior of the light that were probably there before i got hit, but it would be helpful to have those photos on hand when receiving the car after repair to clearly show the before and after.