Gerber Collision & Glass - Seattle/15th Ave.

4.8 (1,231reviews)
97%
8753 15th Ave NW,  Seattle,  WA  98117

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Seattle/15th offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,231)

My Experience

Great friendly service with a quick turnaround.

Likely to Recommend

Repair Quality

Friendly service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The team was professional and efficient. They kept me informed all along the time they had the car and actually completed the work early. The results are excellent.

Customer Service

Returned Clean

My Experience

Outstanding and communicative service. I especially appreciate the clearly communicated time estimate for repair. Thank you for not over-promising and under-delivering.

Likely to Recommend

I will unreservedly recommend this shop to friends and family

Repair Quality

Outstanding service and quality workmanship. We appreciate how clearly everyone communicated with us and set expectations.

Customer Service

See previous comments

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Still marks and bubbles in paint job

Customer Service

Returned Clean

My Experience

The folks at your Crown Hill office have always gone the extra mile on our repairs. Happy to do business with you, but I’m going to try in the future to restrict the amount of business by cutting down the number of accidents we have.

Likely to Recommend

I feel confident in the reliability of. the shop/

Repair Quality

Very quick work and well done. I was kept informed about the progress of the work and the only hitch was waiting a few more days for a part to come in. I park my truck under some very messy trees, and some times for rather long periods of time. The truck has been to the shop a couple of time from parking lot hit and runs and not only is the damage repaired, but the shop cleans my messy truck so it looks new from the factory. The color of paint for my truck was only available for a half a model year and is kind of rare. I'm amazed and very happy. that the shop seems to be able to lay their hands on that paint.

Customer Service

Very quick work and well done. I was kept informed about the progress of the work and the only hitch was waiting a few more days for a part to come in. I park my truck under some very messy trees, and some times for rather long periods of time. The truck has been to the shop a couple of time from parking lot hit and runs and not only is the damage repaired, but the shop cleans my messy truck so it looks new from the factory. The color of paint for my truck was only available for a half a model year and is kind of rare. I'm amazed and very happy. that the shop seems to be able to lay their hands on that paint.

Returned Clean

My Experience

Good work. Good communication during the process

My Experience

The Gerber team provides exceptional service. Very happy with my entire experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber staff was great! When I got my car back it was washed inside and out. I also had some tree sap on my car and you removed it. My car was done ahead of schedule and will recommend Gerber in the future!

My Experience

Daily communication during the week from Jason re: status of work was excellent. Repairs were done great and on time. Highly recommended.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service. Friendly advisors. The repairs were perfect. Highly recommend this shop!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone was very communicative and gave great customer service.

Returned Clean

My Experience

This is the only place I go to get things fixed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was a really fast turn around and we appreciate washing the car and cleaning the interior too. That was very thoughtful.

My Experience

Got about 1/2 mile down the road and the front drivers side tire and wheel lost control. Looks like something in the front end gave away and I had to have it towed back to Gerber. Thos should have been inspected or fixed with the front end collision. Now I'm rushing to get to a way to eastern Washington this weekend without a car and may cost me a ton in expenses if I can't make it.

Likely to Recommend

Repair Quality

Communication was especially strong, from start to finish.

Customer Service

Exceeded expections

Returned Clean

My Experience

Lovely people, honest answers.

Likely to Recommend

They made the whole process very clear and easy.

Repair Quality

Excellent service, excellent work, lovely people.

Customer Service

Courteous, friendly, and very helpful.

My Experience

They were ahead of schedule, communicative, and the job was well done. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professional and quality. Especially appreciated receiving the text updates.

Customer Service

Returned Clean