Gerber Collision & Glass - South Elgin

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Already have.

Repair Quality - 5.0/5.0 -

Excellent work and fast. Great communications.

Customer Service - 5.0/5.0 -

Excellent and great communication.

Returned Clean

Likely to Recommend - 0.5/5.0 -

After this fraud not at all

Repair Quality - 0.5/5.0 -

Totally scam done my manager Nicolas. When my wife came she was very clear, we need quote only. But they disassembled and then they said it’s unsafe to drive on road. We want 2nd opinion but they said if you want us to assemble then give us the money and mentioning why you are worried your insurance is going to pay. He forcefully want us to repair to his workshop.

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Estoy satisfecho del trabajo de mi auto gracias a Dios con fie mi auto a ellos. Y las reparaciones impecable los recomiendo en todo momento lleven su auto con todo seguridad alli hacen un buen trabajo lo mejor de south elgin

Likely to Recommend - 5.0/5.0 -

Claro que lo recomiendo gran servicio

Repair Quality - 5.0/5.0 -

Un excelente lugar para reparar tu auto las mejores manos alli deja tu auto cuando lo vuelvas a ver lo veras como nuevo una gran atención de sus trabajadoras y si no hablas inglés también tiene alguien que habla español lo mejor los recomiendo

Customer Service - 5.0/5.0 -

Lo mejor de lo mejor excelente

Returned Clean

Likely to Recommend - 5.0/5.0 -

You want your vehicles work done right, this is the place

Repair Quality - 5.0/5.0 -

I have never been disappointed with Gerber

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0 -

The body work looks good, but now I have many dash warning lights on that were not on when I dropped the car off

Customer Service - 2.0/5.0 -

See prior comment

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was done very well, with great communication. Selena and the other woman in the office were both exceptional to deal with.

Customer Service - 5.0/5.0 -

See previous note

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Selena was wonderful to work with.

Returned Clean

My Experience - 5.0/5.0 -

The two ladies in the office were awesome from start to finish! Thank you Selena for being so kind and professional. You made this visit so smooth.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Selena, Mayra, and Mario were awesome start to finish.

Returned Clean

My Experience - 5.0/5.0 -

Great customer interaction

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Selena and Maria were extremely helpful and remained in contact with me throughout the process. Very professional and genuine!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

Because that we needed to keep calling to find out when they were going to be done

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Salina was the best. Always put the customer needs first. And the people behind the scene did a great job on the car.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean