Gerber Collision & Glass - St. Charles

4.9 (2,671reviews)
98%
3415 Stern Ave,  St. Charles,  IL  60174

Gerber Collision & Glass - St. Charles offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,671)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Took three times longer than estimated.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was amazing with great customer service. I felt my inquiries were heard and appreciated thorough review of the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car is perfect, you’ve done an incredible job and I appreciate it. It was a very pleasant experience working with you. Thank you.

Likely to Recommend

Yes I would recommend, they do wonderful work.

Repair Quality

My car looked as good as when I bought it off the show room floor. Perfect.

Customer Service

It was great, they made everything very easy for me as far as checking in and assisting with a rental car.

My Experience

Likely to Recommend

Repair Quality

I am not happy with the final product. There are air bubbles under the protective coating that were not present before. I addressed this with the staff and was told to see how it looks in two weeks. It should have been addressed immediately.

Customer Service

I am not happy with the final product. There are air bubbles under the protective coating that were not present before. I addressed this with the staff and was told to see how it looks in two weeks. It should have been addressed immediately.

Returned Clean

My Experience

Professional and friendly all thru the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Overall a really good job.

Repair Quality

Took a little longer than expected, but we're pretty satisfied.

Customer Service

Returned Clean

My Experience

Very excited

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was received in est time and est cost. Looks like new again!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service Felt very comfortable

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent repair of my damaged bumper. It looks like new again. Aaron and his team did a great job managing the repair process and keeping me informed. Thank you.

Likely to Recommend

The Gerber team may the repair process easy and did an excellent job.

Repair Quality

Excellent repair of my bumper. It looks like new again. Thank you to Aaron and the Gerber team.

Customer Service

Good communication and easy process coordinating with my insurance company.