Gerber Collision & Glass - Tonawanda
Gerber Collision & Glass - Tonawanda offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent job. thanks for cleaning the interior, too!
My Experience - 5.0/5.0 -
Great job and fast. Friendly employees. Will recommend for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After I noticed some things on the repair I was not satisfied with I sent an email and talked with the location a bit and brought my car back and over night they fixed the spots I had issue with and now I am 100% satisfied. They were very kind and worked super quick and efficiently to fix the issues I had. If i ever have another need for serious body work/painting I'd go back again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Did a terrific job. Took awhile, but I think that's just what it takes to get the job done right.
Repair Quality - 5.0/5.0 -
Car looks brand new! Paint is beautiful!
Customer Service - 4.5/5.0 -
Lost telephone connection a few times. Sometimes took awhile to get questions answered, but despite the delay, very happy with customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was outstanding, i liked the way that they kept me up to date eith how the repairs were going and the time frame. I would definitely recommend your company to anyone who need their car repaired. Once again thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Our front plate is hanging off
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Color on a 2018 car should match much better, very disappointed !!!!
Repair Quality - 1.5/5.0 -
Color of new panel does not match other existing panels well
Customer Service - 1.5/5.0 -
Poor explanation of color mismatch when I returned to question quality of paint work done!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great and very quick and professional. The text updates were very appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Terrible workmanship and poorly run shop
Repair Quality - 1.5/5.0 -
Slow repair time. Vehicle was damaged at the shop. Pride in work is subpar
Customer Service - 1.0/5.0 -
Ashley at the front counter was fantastic and very accommodating! Phillip and the others were rude and argumentative.
My Experience - 5.0/5.0 -
Great attitude and very helpful. Thanks!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The side a rear sensors are not working after repair was done.
Customer Service - 2.5/5.0 -
Was told my vehicle would be done in 2 to 4 days and it took 13 days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todd was so nice to me, he made me feel like i was part of the family, i will always use Gerber