Gerber Collision & Glass - Tonawanda
Gerber Collision & Glass - Tonawanda offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The outside of my car where the accident occurred looks great, my concern is now the inside of the car where my passenger seat no longer moves backwards and is nearly touching the front dash, preventing a passenger from sitting comfortably. This was not like this when my car was dropped off. Why was the seat touched in the first place? Why move the passenger seat when the repairs needed to be done on the exterior drivers side?!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work completed early.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have liked more communication. After dropping off the car did not hear anything for three days and then called to find out that you were waiting for GEICO to approve additional work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have to make another appointment in 10-20 days to get the painted area buffed because of orange peel and dirt specs under the paint...
Likely to Recommend - 2.5/5.0 -
I have used this location before it was gerber with no issues. First time using it since. Let’s just see how my issue is fixed.
Repair Quality - 0.5/5.0 -
when I picked up my car I looked over the repairs and noticed immediately in the sunlight specks on the front fender and driver door that looks like dirt was painted over. Also noticed orange peel on both panels, and today I noticed one of the rubber trim pieces that goes on the bottom of the windshield wasn’t put on properly and was just sitting under the hood area.
Customer Service - 2.5/5.0 -
The girl I interacted with was awesome. This will be a 10 when everything is fixed to my standards
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful during every step of the process. Thank you for making it a seamless process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Took too long. Process seemed to really be dragged out
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was finished ahead of time. Employees were professional. Looks like my bumper was done very well.
My Experience - 5.0/5.0 -
Had a very good experience. Quick, easy and nice folks!
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think your text message system needs work . Not in sync with the workn