Icrash Collision

4.8 (222reviews)
96%
3725 Cincinnati Ave. #200,  Rocklin,  CA  95765
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Lexus Authorized
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (222)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional customer service, with staff being described as professional, friendly, and caring. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular updates via calls, texts, and personal contact throughout the repair process. Timeliness is another highlight, with many repairs completed ahead of schedule. Additional touches like vehicle cleaning and convenient rental car coordination enhance the overall experience. While most feedback is overwhelmingly positive, a few customers mentioned minor issues with scheduling accuracy and initial communication about fees.
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"My car was repaired so beautifully that I didnt recognize it when I picked it up! It actually looked much better ..." Read more
"... detail and kept me updated every step of the way. The craftsmanship was outstanding—my Lexus looks brand new again. The paintwork is flawless, the fit and finish ..." Read more
"... had an excellent experience with Icrash Collision. Their customer service was outstanding — they took great care of my car and made the entire repair process smooth ..." Read more
"Impeccable paint match. Perfect fitment of panels."
"... rental to pick me up & take me to get the car rental. Work done was awesome & timely. And to my great surprise, my car had been cleaned inside & outside when I ..." Read more
"Way earlier... we were so thrilled to have her back at least 3-4 weeks early!"
"... was out of there in under 1 hour. On top of that, they completed the repairs a day ahead of schedule. I would highly recommend iCrash Collision and we ..." Read more
"My car was ready two days early."
"Actually only took a day and a half to do the work. It was a wonderful experience."
"It done within one and a half days"
"The communication was incredible. They were always letting us know the progress- what parts they were waiting ..." Read more
"... scheduling to the actual repairs. Throughout the process, they maintained constant communication, providing regular updates on the progress. It truly made me feel confident ..." Read more
"I loved receiving the text messages that always put a smile on my face. It assured me that at least my personal ..." Read more
"Great communications continual updates very thorough"
"I was kept informed at every step. Everything transparent and above board."

My Experience

Daily updates on the repair status would have been nice.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and pleasant.

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Repair Quality

Customer Service

Good and friendly staff. Very pleased with repairs.

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Repair Quality

They did a good job. There was a small bit of touch-up overspray on the black wheel well accent piece, but it was buffed out easily enough once home

Customer Service

My Experience

The work was completed in a timely manner.

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Repair Quality

Customer Service

My Experience

Repairs looked great. The fact that the Roseville Lexus dealership recommended ICrash is a big endorsement.

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Repair Quality

Customer Service

My Experience

Everyone was professional and nowadays, that’s hard to come by. I feel my van was in great hands to be fixed and any issues I notice, John said to come straight back.

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Repair Quality

Customer Service

John kept me up to date with the work that needed to be done. He expressed that any unsatisfied work I see after I take my van home can be taken back and fixed to standard. The work was done nicely. I feel safe the bumper won’t fall off if tapped by automatic car washing brushes.

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Repair Quality

the service was good. the car looks fine. the front matt is dirty? there was a little problem with programing little things

Customer Service

Returned Clean

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I would highly recommend I crash services.

Repair Quality

I crash handled our repair in a very professional manner, high-quality workmanship, excellent communications, and within a very reasonable timeframe.

Customer Service

Customer service was excellent, kept us swell informed of the claim status and progress on repair repairs.

Returned Clean

My Experience

Great people, very pleased with quality of work and price

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Will recommend ICrash for sure

Repair Quality

Super professional work. Fair price and wonderful people to work with.

Customer Service

Britany Ivy and Kevin were all outstanding.

Returned Clean

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Repair Quality

Customer Service

Outstanding service and the whole crew were very knowledge about my vehicle.

My Experience

I am truly impressed with the service provided. I came in to get an estimate and they were able to squeeze me in for the repairs the same day. Before I finished filling out the paperwork, they had a rental car company ready to pick me up. They kept me informed while my vehicle was being repaired. I was very impressed with the repair when I picked up my vehicle. They even deep cleaned the inside of my car!

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Repair Quality

Outstanding work…seamless

Customer Service

Excellent customer service and seamless repair to my vehicle…excellent job!

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Repair Quality

Customer Service

My Experience

Repairs were made quickly and the vehicle looks brand new again. Thank you for doing such a wonderful job.

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Repair Quality

Repair work was quick and immaculate. Looks brand new again. The team was helpful and communicative during the entire process. Recommend them wholeheartedly if you ever need repairs of any kind.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Repair was not completed. There’s a dent in the fender that the said are waiting for insurance to approve

My Experience

All 10’s on your satisfaction rating scale! Thanks for your excellent service.

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional team who answered all my questions. Car looks great!

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Repair Quality

Customer Service