Kaizen - Brighton

4.6 (643reviews)
93%
109 W Walnut Street,  Brighton,  CO  80601

In operation 16 years.

At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (643)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everything was great and repair was fast

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely, I will very likely recommend KCB

Repair Quality

I was very impressed with the quality of the work.

Customer Service

Customers service was excellent, no issues at all.

My Experience

The customer service was excellent, and the repair was handled promptly and efficiently.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jordan was extremely professional and attentive. Her follow through was impeccable and she was very knowledgeable Everything was completed on time which was a big plus. I was amazed at the repair guarantee. Very pleased. They also cleaned my car which exceeded my expectations.

My Experience

Awesome job! It was completed a day earlier than expected. My car was cleaned and vacuumed! Excellent service!!

Likely to Recommend

Repair Quality

Wonderful job!! The car looks great. They complete the work, clean the outside, and vacuumed the interior. Above and beyond my expectations! Would highly recommend this shop to anyone!

Customer Service

Likely to Recommend

Repair Quality

Very nice job.

Customer Service

Returned Clean

Likely to Recommend

As far as I’m concerned, too quality work

Repair Quality

Fantastic communication

Customer Service

Always helpful when answering questions

Likely to Recommend

will recommend

Repair Quality

There are still flaws in the service attitude, no timely communication, and the repair situation on the Internet has not been updated in time. There are still a little flaw in the repair of the car, but it is not harmful, that is, except for a little details, the rest is very good.

Customer Service

There are still flaws in the service attitude, no timely communication, and the repair situation on the Internet has not been updated in time. There are still a little flaw in the repair of the car, but it is not harmful, that is, except for a little details, the rest is very good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jay made the whole process easy and smooth. He was always in contact me with updates. Repairs were done with excellent professionalism and was very appreciated that the car was fully detailed when the repairs were completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jay was great. Always available to communicate.

Customer Service

My Experience

Jay and Amber were amazing! I was well informed the entire way through and the work was completed on time. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Please email me at [email protected] to discuss as I’d like be able to recommend you to my friends and family.

Repair Quality

The door looks nice, but it’s not hung quite right. I can hear the wind blow through it and just closing the door sounds off.

Customer Service

My Experience

From start to finish the experience was great and would recommend

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great, timely service.

Customer Service

Freindle service.

Returned Clean

My Experience

Jay, and his team were amazing to work with thru this whole process. I was always kept in the know with updates, the whole process from beginning to end was seamless. The timeframe it took them to complete it was so impressive and they did a fantastic job! My car looks great!