Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Exceptional Service! Repair completed above & beyond expectations! Outstanding Staff!
Likely to Recommend - 5.0/5.0 -
Best Repair Shop in north metro area of Denver CO
Repair Quality - 5.0/5.0 -
Outstanding work on repair of my BMW. Customer service of all crew members exceptional!
Customer Service - 5.0/5.0 -
Refer to previous comment!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend Kaisen in Brighton.
Repair Quality - 5.0/5.0 -
Jay and his staff were wonderful to work with. The repair work was fantastic. I would highly recommend using Kaisan in Brighton.
Customer Service - 5.0/5.0 -
Very satisfied with the repair work. Jay was great and he knew alot about car repairs.
Returned Clean
My Experience - 5.0/5.0 -
I wanna thank each and every one of you at Kaizen. Through a very stressful situation you guys were the most help and communicative. I appreciate all of you guys for real thank you. Shout out to Cara
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was able to take my car in the day of the accident and the repairs were excellent. My car drives and looks the way it did before my accident.
Customer Service - 4.5/5.0 -
Everyone was professional and I felt like my car was in good hands
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great, communicated well and was very helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car came back looking way better than when I left it! Jay was great to work with. Thank you!
My Experience - 5.0/5.0 -
Had a great conversation with Jay which helped me understand all the repairs that were done to my car .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have nothing but good things to say about Kaizen. They were very communicative about the whole process and our vehicle turned out looking so good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and the repair work was top notch.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service and vehicle came fully fixed and working like nothing happened
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair took longer than I was told. I think automated updates are not a good way to communicate updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time we've had a vehicle repaired by Kaizen. Both times we received excellent service and attention. Jay and Amber are great and made what could have been a stressful situation extremely easy. Thank you Jay and Amber and God Bless you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for getting my car (2012 Ford Fiesta) in and out so fast! Amazing service! ❤️❤️❤️
Customer Service - 5.0/5.0 -
Amazing service! Loved receiving the text updates! Thank you! ❤️❤️
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Communication was not that great my car was there over a month and when I went to pick it up, stuff was not fully completed. Had to take it back a second time was told would be done in a day and took another week and half.
Customer Service - 3.0/5.0 -
Same reason as before
My Experience - 5.0/5.0 -
My car was repaired very well and on time. All the staff at Kaizen were friendly and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair, communication, and friendly service were all excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The project took 3 weeks longer than estimated. My truck was returned missing the tanneau cover, a center cap from the front wheel and the plastic trim that covers my jack storage. The work on the dent looks good but everything else us hard to put up with. They found the tanneau cover and are ordering the other parts but i dropped my truck off on January 20th, picked it up on February 28th and now im still waiting on parts
Customer Service - 1.0/5.0 -
They are trying to make things right but its issues that never should have happened
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Took off a bunch of my aftermarket pieces and did NOT put them back on, left them in a pile in the console, also the passenger door leaks air like the door doesnt line up.
Customer Service - 2.5/5.0 -
Always kept me informed via text and email, but I also received bogus emails saying my vehicle was done when it wasn't and that I had picked up my vehicle on days thry were closed.