Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All your personnel are knowledgeable, helpful and very kind. I will recommend your company to my family and friends. Thank you very much for Tylor, Jasmine, Amber and specifically for Mr. K. Sincerely, Maria L. Sandoval
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Communication was lacking after the initial delay of car being ready.
Customer Service - 4.5/5.0 -
It was great when I reached out. Would have liked them to be a bit more proactive.
Likely to Recommend - 5.0/5.0 -
We really enjoy working with Kaizen. Will definitely refer to others
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The only issue is the length of time with my vehicle (we are a 1 car family) 5 weeks was a long time
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Lack of honest communication as to 3 weeks of delays.
Customer Service - 1.0/5.0 -
It wasn't until the last couple of days when Jay arrived that I was told what caused delays
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would tell them quality of service was great, customer service needs improvement
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Poor communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team had great communication with me throughout the entire repair process. They went out of their way to try to get it all completed as soon as possible. Everyone there was super friendly and made it an easy experience with dealing with insurance. They were able to get the job done 2 weeks early!
My Experience - 5.0/5.0 -
Professional and thorough. This company has been doing this for some time, you can tell.
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend Kaizen.
Repair Quality - 5.0/5.0 -
Kaizen Collison did a great job on my repair. Everything looks shiny and new. My cat was returned clean and the repairs look great. They kept me notified and finished early what more could a girl want. I highly recommend Kaizen for all my body shop needs.
Customer Service - 5.0/5.0 -
Customer Service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was great, the customer service was good. I did lose a license plate.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No everything is in perfect condition. Did call 12/31/24 before closing due to my fog lights not turning on, you guys got me in for 01/02/2025 right away to address the situation! 10/10 will always go to them
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional and courteous staff, Ann helped get the paint transfer on bumper rubbed off as a courtesy while car door was being replaced
Customer Service - 4.5/5.0 -
Very professional and courteous staff, Ann helped get the paint transfer on bumper rubbed off as a courtesy while car door was being replaced
My Experience - 5.0/5.0 -
Met all deadlines with pleasant people and helpful assistance
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous and efficient
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I satisfied the work done on my truck. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Get you 10 satisfaction great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen did a beautiful job on my car! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful body work!
Customer Service - 5.0/5.0 -
I appreciate the texts advising of the status of my repair
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
If you can not control your schedule, I don’t care how good you are. Schedule from 3 weeks. It ended up more than 5 weeks+