Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
great job very good work
Repair Quality - 4.5/5.0 -
Great job looks like new outstanding work
Customer Service - 5.0/5.0 -
the staff was friendly and did a good job of taking care of the claim
My Experience - 5.0/5.0 -
Overall experience with Kaizen Collision Brighton was Excellent. Really liked the daily up to date text messages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The job was okay repaired but other details that had happen to the vehicle while it was towed to the shop. There was towing damages on side skirt trims and body has scratches as well my front grill got a crack on it for i dont know what reason but never had that there and as well needs to be well detailed outside exterior. Fixing this issues will satisfy my approval towards the company knowledgement and the team they carry as well for the hard work.
My Experience - 5.0/5.0 -
I am extremely pleased with all the repairs that were made to my vehicle. I only expected it to be as good as it was before I had the accident and I feel you guys went above and beyond my expectations. The repairs to the liftgate are seamless and you can't even tell it's a repair. It looks good as new! Everything that needed to be repaired was repaired. You guys didn't miss a thing. I am so pleased with the work. You guys did an amazing job. The only thing I could complain about is the month I had to wait for the repairs to be completed but it was worth the wait considering you guys checked everything on the list that needed to be repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The car looks great and I really appreciated the ongoing status updates as he project progressed. It was finished in the time promised.
Likely to Recommend - 4.0/5.0 -
Had to return for repair completion. Did complete work and was satisfied
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
With the Great customer service & frequent updates, I would definitely recommend them.
Repair Quality - 5.0/5.0 -
Kaizen's staff was Very polite! My car was fixed in a timely manner & the repairs look Great!!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Bad service and response time.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
Shakes very bad sorry but I know it will be for right thank you
My Experience - 5.0/5.0 -
Great work by everyone. Convenient, thorough, professional. Great communication. Awesome finished product.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, great communication, great service.
Customer Service - 5.0/5.0 -
Every thing was awesome
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The quality was poor the communication was very poor overall very dissatisfied how my truck was taken care of !!
Customer Service - 0.5/5.0 -
Very poor commincation .
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed at all stages of repair.
Customer Service - 5.0/5.0 -
All staff were knowledgeable and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job of repairing my Buick looks great
My Experience - 5.0/5.0 -
Great Job. Thank you. Appreciated the detail. Wasn't necessary, but wonderful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would have been completely satisfied if it hadn't taken so long. Small repair that probably shouldn't take more than 4 days, instead of 2+ weeks.
Customer Service - 5.0/5.0 -
The Staff in the Shop were wonderful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Check engine light never turned off. Will need to take back the truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional Staff and helpful