Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Check engine light never turned off. Will need to take back the truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional Staff and helpful
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen was the best. Not only did they repair my truck with an A+ rating but they detailed my truck and it looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Excellent customer service, keep you up to date with the progress of your repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work done on the vehicle was great however the whole experience was nothing but. Just to summarize the experience I would not recommend Kaizen as the amount of miscommunication sent not mention finger pointing between insurance and kaizen was unpleasant. What was estimated to be a month job took much longer. I had to involve kaizen CEO Jacob Tilzer to step in and address this. Based on the great work done on the car I wish the experience with the process was similar.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Got my truck back and the bumper was misaligned digging into the grille I was told it couldn't be adjusted I took it home adjusted the bumper found bolts missing from the areas that were repaired took it back to get my bolts installed they took the bumper off to install the bolts put the bumper back on its not touching the grille but severely off center that night I needed my lights they didn't align the new head light and I found they damaged my wiring harness to my fog lights I'm going to fix it myself because I can't trust yall to do it right the first time nor the second I will never bring another one of my vehicles to yall
Likely to Recommend - 0.5/5.0 -
Previous statements say why
Repair Quality - 0.5/5.0 -
Got my truck back and the bumper was misaligned and digging into the grille yall told me it couldn't be adjusted yet I managed to adjust it then I found bolts missing from the areas yall worked on so I brought it back to get them apparently you had to remove the bumper to get the bolts in afterwards the bumper was severely off center but not touching the grille later that night I found you didn't adjust the new headlight to point correctly and yall damaged the wiring harness to my fog lights so I can't turn those on any more I will never bring one of my vehicles to yall again
Customer Service - 0.5/5.0 -
Got my truck back and the bumper was misaligned and digging into the grille yall told me it couldn't be adjusted yet I managed to adjust it then I found bolts missing from the areas yall worked on so I brought it back to get them apparently you had to remove the bumper to get the bolts in afterwards the bumper was severely off center but not touching the grille later that night I found you didn't adjust the new headlight to point correctly and yall damaged the wiring harness to my fog lights so I can't turn those on any more I will never bring one of my vehicles to yall again
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will always recommend
Repair Quality - 5.0/5.0 -
Fast friendly professional. Highly recommended
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
April was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good communication and truck looks really good!
Customer Service - 5.0/5.0 -
Good communication