Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Awesome customer service great people and even better work would definitely recommend any time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks for a job well done! I thought it was an impossible repair but you handled the job no problem. I thought my car was gone for good. You brought it back to life! The quarter panel repair was very extensive. Having replaced a quarter panel myself I know it’s an extremely difficult repair. Paint match was exact, there’s no way of telling there was ever a repair. I’m sure it’s as good or better than new, after seeing the repairs before painting. Paint job was flawless. Whew! I got my car back! Thank you all!
Likely to Recommend - 5.0/5.0 -
I’ve had three major repairs done at Kaizen and am completely satisfied with the repairs. I think they are the best repair shop in the area.
Repair Quality - 5.0/5.0 -
Received my car back in new condition.
Customer Service - 5.0/5.0 -
Day by day updates were received. The people on the team displayed courtesy and personal service.
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for your great work. It is SO good to have my car back!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely !
Repair Quality - 5.0/5.0 -
With the work that was completed , i am 100% satisfied , excellent work .. There is one part that has not yet arrived ,however.
Customer Service - 5.0/5.0 -
They kept me uodated at all times with texts and were prompt to respond when i had questions .
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was awesome! Super courteous!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got my Jeep in a timely manner and had the repairs done quickly. The quality of the work they did is also great. Highly recommend! Thank you and Happy Holidays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing to deal with! Very professional, courteous, and friendly. Communication through the entire process and car looks amazing!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Felt dishonest and over charged with credit card fee without disclosing this to Custer. Since insurance company directly deposits estimated damages as a customer it is only way to pay So customer who was not at fault on accident gets charged a fee that insurance company does not cover because it’s the only form of payment that Kaizen accepts
Repair Quality - 1.5/5.0 -
Charged a 3% fee on my bill which I was never told about. Miranda had me sign a paper copy that went through the details of the charge then when she had me insert card failed to mention she was adding 3% fee. Took car home safety lighting mirrors stayed on had to bring back. Brenton fixed that which o appreciate but waisted another day without my vehicle. Sue manager was supposed to call me back for the past week and has not. When I call to talk to her she is a liar a meeting or just stepped out. Terrible customer service
Customer Service - 0.5/5.0 -
Sue manager avoids calling you back. Over charges payment for credit card processing but takes no other form of payment. Does not inform customer of this
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was fine thanks.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only place I will go for this type of work on our cars
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
The worst damage repair ever! Took 12 weeks, 2 facilities & several calls to get updates. Car was returned with different paint color, dimpled coat all over, several clear coat pimples & holes, several scratches on plastic moldings, poor quality repair work, found a loose bolt that belongs somewhere on the vehicle, missed damage on roof, paint on rubber window seal - ACK!!! Awful workmanship & extremely poor quality service. Am not looking forward to a quality “Do Over” repair.